QuickBooks Mobile Feedback Forum
2345 results found
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Dormant Account - UX workflow needs to help user login not send through endless loop
Dormant email accounts - when trying to log in are unable to recover passwords with the email account and/or phone number. The codes emailed and texted do not work as sufficient proof of ownership and additional documentation is needed but is never prompted in the current workflow.
The UX on this process is completely dysfunctional. If my account is dormant and requires additional verification there should be two things that happen: 1) I am notified my account is dormant and requires additional verification. 2) A simple and direct link to complete the verification. In the attached video you can see…
1 vote -
Best hotels in Yelahanka Bengaluru
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More Info :- https://ramadabengaluruyelahanka.com/1 vote -
Remove the limitation of creating a customer and vendor with the same name
Remove the limitation of creating a customer and vendor with the same name. This is a normal and common practice to deal with the same company as a customer and vendor.
This limitation is damaging to QuickBooks as a software.1 vote -
Resorts near Varanasi Airport
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1 vote -
Report Module - Folders shared across users
When creating custom reports, a user can create a new folder for the custom reports to be organized in but a different user on the company is unable to see the same folder setup. Currently QBO does not allow a user to add folders either. I use this feature to set up folders for Audit Reports, Monthly Close Reports, etc. and having the ability for other users on my team to use the same folder organization would be helpful
1 vote -
Autosave
I've lost countless hours working on estimates/invoices only to lose that work because QB kicks me out of the program or I step away from my computer for 15 minutes and the program doesn't autosave these estimates/invoices. Autosave should be an added feature to QB.
1 vote -
Bank accounts show that they are connected, but they don't auto update nor do they update with the use of the update button
For several months now I have contacted Quickbooks support to try to figure out why transactions in my bank accounts don't update into quickbooks. The support agents have all gone through the same steps to address the issue.
1. Edit sign in info for each account
2. Use the update button
3. Edit account info
-Disconnect the account
-Reconnect the account
Using the third step shows that the account was updated, however as soon as I begin getting new transactions in my back account they do not show in Quickbooks. Support agents then tell me that they will send my…1 vote -
Help Tickets created
I had a question for Quickbooks Online Help. I had to give all my information, account #, email address, First & Last name. Then I asked my questions, after 30 minutes of Monitor Share with remote session trying to clarify my questions and discern what she wanted me to do. She transferred me to a different deposit. Once I was transferred I had to start all over again. What is name, account #, email, etc. Here is my questions and I finally got the answer I needed. It took me about an hour to get my question answered.
I propose…
1 vote -
Better Custom User Roles
User has been assigned "Standard Limted Customer & Vendor" role. User has access to standard "Sales & Customer Reports" and standard "Vendor & Expenses Reports" but ALSO needs access to the "Bills & Applied Payments" report and other reports in the "What You Owe" area. The only way to provide access to this report is to give the user Standard All Access which we DO NOT want to do. And we are using QBO ADVANCED
1 vote -
Cancel the New Estimate Acceptance Process
My QBO was recently updated and now it request me an acceptance process before I can convert the estimate to an invoice.
How can I disable it?? It's now taking me a long time to process my estimates into invoices.
2 votes -
Can't use Quickbooks online because my account is stuck in dark theme
I am unable to use Quickbooks online because my account is stuck in dark theme. I've tried working with support but they are unable to get me out of dark theme. The dark theme is buggy and effectively unusable.
1 vote -
Different invoice format for different currencies with correct bank details
We have customers who bill in different currencies. I can ingest all of the bank details for each account - but for some reason I can only set one payment details option on invoices that go out. Ideally I would like to be able to have an invoice format per billed currency and assign each customer an invoice format - so that I can get the payment details correct on each invoice we send
1 vote -
New Invoice Layout
Option to go back to Old Layout
1 vote -
Edit (or Enter) Invoice Number on QB Mobile
With the new layout using Quickbooks Mobile (iOS), we can no longer edit our Invoice Numbers. This will not work for our company as our Invoice Numbers correspond to a number of things and are NOT sequential (the default automatically provides Numbers we cannot use).
Using Quickbooks Online (where we can edit the Invoice Numbers) through my phone's browser or on a computer will not be an acceptable long term solution. I'll limp along with this for a few days while I search for another Invoicing Software.
Fix it, and you keep a customer in us. Thanks for your great…1 vote -
Multiple Pay Types
Have the ability for multiple pay types in QBO payroll; i.e. Salary 1, Salary 2, Salary 3, Hourly 1, Hourly 2, Hourly 3, so we can point these various types to different QBO payroll accounts.
1 vote -
Add a "Holdback" field
Please add a "Holdback" field to the bottom of the invoice, where the "discount" field is.
1 vote -
Do not require filing specific payroll taxes if all employees are exempt for that tax.
All employees at my company are exempt from paying state payroll taxes. As such, I have checked the exempt boxes for all employees. The problem is QBO still automatically creates tasks and filings for those taxes even though all employees are exempt. The tasks and filings jam up my feeds and I miss important alerts.
I would like to request QBO only create tasks and filings for taxes if there are non-exempt employees. Otherwise, do not create them.
2 votes -
Allow Users to Opt out of the New Layout of Invoices
We need packing slips.
No where in the new layout of invoices are you able to print off a packing slip. This will hold up the end of our manufacturing process since we remove invoices/inventory/products by printing off the packing slip and shipping it off. We don't care about any of the new features in invoices, we need the ability to print off a generic (no costs associated) slip for our drivers, receivers, etc.
We have been able to avoid this major problem with the new Invoice layout by switching back to the old layout. We are going to be…
2 votes -
Turn off Multicurrency
You should have an option to turn off Multicurrency if we've decided to turn it off.
1 vote -
Search Custom Fields Under Customer or Vendor List Columns
Under the Customer or Vendor List, if you enable a custom field as a column to display on the list you should be able to search that custom field column using the filter search right about the customer or vendor list. Without the ability to search that column it becomes useless to display custom fields as column on the customer list or vendor list.
1 vote
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