QuickBooks Mobile Feedback Forum
7 results found
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1 vote -
Processed Payment Delay "A Rising Issue"
It's never a good feeling when your cash flow is inaccessible (i.e. on hold, held, delayed, under review, etc.). All the "what happened" and community horror stories start to flood your mind. I just had the misfortune of going through this twice for reasons that were miniscule, but normal. My big problem is how the situation was handled and how little tweaks could've prevented further delays, unnecessary stress, and negative domino effects.
This suggestion somewhat "preps" the merchants by answering the "why" their credit card payment deposits are delayed. I understand that some holds are more complex than others, but…
1 vote -
Credit Card Convenience Fee
Ability to add fee if customer chooses to pay via credit card
1 vote -
Credit Card Acceptance
most businesses appreciate credit card options
1 vote -
display the report with the debit and credit on separately
Please create a report to display credits and debits on reports show on separate columns rather than on all added together.
2 votes -
Support for .IIF file imports to QuickBooks Online
On the desktop version I can import my payments from our management software via an IIF file import but for some strange reason QuickBooks Online doesn't support .IIF files. This leaves me stuck with the desktop version of the app. I asked about this feature almost 3 years ago and they said they would work on supporting it in the near future.... still not supported.
2 votes -
Track the status of my Merchant Service deposit in the Mobile App
I need to know where the check is in the deposit process. why the check hasn't cleared yet
7 votesCurrently you can go to the following site to verify the status of your deposit: merchantcenter.intuit.com
We’re currently working on making our language more clear in the app though so that when your invoice is paid, there will be a reminder that you’ll receive your money from your customer in 5-7 business days (often sooner) for credit card transactions and typically within 1-2 business days if the customer paid via ACH
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