QuickBooks Mobile Feedback Forum
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Processed Payment Delay "A Rising Issue"
It's never a good feeling when your cash flow is inaccessible (i.e. on hold, held, delayed, under review, etc.). All the "what happened" and community horror stories start to flood your mind. I just had the misfortune of going through this twice for reasons that were miniscule, but normal. My big problem is how the situation was handled and how little tweaks could've prevented further delays, unnecessary stress, and negative domino effects.
This suggestion somewhat "preps" the merchants by answering the "why" their credit card payment deposits are delayed. I understand that some holds are more complex than others, but I feel confident stating that a majority of the time it's a handful of the same common reasons...and THIS is what should be resolved quickly and efficiently. ESPECIALLY having dealt with the same **** day in and day out! (Hint, hint CSR)
Anyhow, these are my suggestions:
- Use different terminology relevant to general assessment of each type of hold.
For example:
If a deposit is delayed due to random routine for review, label as " routine review protocol"
If a deposit is delayed due to a customer dispute, label as "charge back review".
If a deposit is on hold due to insufficient funds for fees, label as "partial funds hold"..etc, etc.
This not only alleviates alot of back and forth, but it prepares the client's mindset prior to communicating with the agent. Also, it will get to the bottom of the cause and accelerate the resolution.
The word "Escalate" used by customer service representative is misused. In actuality, that department merely delegates the issue to the department that resolves the issue assessed. It barely even"expedites" the process (which expedite is more appropriate), let alone "ESCALATES" it. This misuse of term gives the client assumed (understandably so) false timelines of their case and the assumed priority it (doesn't) entail. Which leads to added and unnecessary frustration to an already stressful situation because it implies that the ultimate resources have already been exhausted to no avail and without expected urgency.
Due to having service agents nationally and internationally, strict verbatim dialogue while trouble-shooting or communicating
should be consistent across the board to confirm adamancy of rules or guidelines. It's not uncommon for clients to call multiple times in hopes to reach "THAT" person that (might) have a better connection or greater knowledge, for example...mainly due to having dealt with different information given by each new rep, with every new desperate inquiry. This further frustrates the merchant as their charm, clever wit, or even rant, will not better or accelerate the situation...sooo, I propose implementing something pertaining to the above suggestion.
Not sure where to post this, but due to my "fresh" recent negative experience, I had to voice my irks.
It's never a good feeling when your cash flow is inaccessible (i.e. on hold, held, delayed, under review, etc.). All the "what happened" and community horror stories start to flood your mind. I just had the misfortune of going through this twice for reasons that were miniscule, but normal. My big problem is how the situation was handled and how little tweaks could've prevented further delays, unnecessary stress, and negative domino effects.
This suggestion somewhat "preps" the merchants by answering the "why" their credit card payment deposits are delayed. I understand that some holds are more complex than others, but…
1 vote -
I would like the option to give access/share to another user BUT to restrict that profile to only show one connected bank account.
I would like the option to give access/share to another user BUT to restrict that profile to only show one connected bank account.
1 vote -
Printing - delete bold titles and totals
Could you make an option to not have all the reports/invoices/etc print with titles and totals in bold? It is killing my printer to have all of this type in bold and I do not want to keep having to export in order to remove the bold type
1 vote -
Let QBO Remember the last sales price for an item for a particular cusomter
There is always different prices for different customers. it would be great if QBO remebers the last sale price for that particular item and suggest the same while invoicing. As the customer keeps complaining regarding the change in price every time we invoice them.
1 vote -
Need ablility to turn off "automatic calculation" of sales tax in QBO. This is an
QBO needs to allow for 3 decimal points on tax rates for imported invoices and /or the ability to turn off "Automatic calculation" for sales tax. When importing from Connectwise the iif export file is correct, but upon import, QBO overrides the custom tax rate set for the client in both systems and goes to Automatic Calculation, and rounds the tax rate up. The rate should be 5.185 and on import it makes it 5.19
Even with a custom rate set against the client, that rate isn't being honored on imported invoices. If I create an invoice directly from QBO, the custom rate is honored. But never if I push an invoice from the PSA.
QBO to reliably honor the custom rate with third-party invoicing.QBO needs to allow for 3 decimal points on tax rates for imported invoices and /or the ability to turn off "Automatic calculation" for sales tax. When importing from Connectwise the iif export file is correct, but upon import, QBO overrides the custom tax rate set for the client in both systems and goes to Automatic Calculation, and rounds the tax rate up. The rate should be 5.185 and on import it makes it 5.19
Even with a custom rate set against the client, that rate isn't being honored on imported invoices. If I create an invoice directly from QBO,…7 votes -
What are the stats and abilities of the Rapid Strike Urshifu VMax Card in the Pokémon Trading Card Game
In the Pokémon Trading Card Game, the Rapid Strike Urshifu VMax Card is a powerful card that has a number of unique stats and abilities. It is a VMax card, which means that it has a higher HP value and stronger attacks than regular Pokémon cards.
The Rapid Strike Urshifu VMax Card (https://collectorpricing.org/rapid-strike-urshifu-vmax-card/) has a total of 330 HP, which is very high compared to other Pokémon cards. It also has two different attacks: "G-Max Rapid Flow" and "Gale Thrust". "G-Max Rapid Flow" is an extremely powerful attack that can deal a lot of damage to multiple Pokémon at once. "Gale Thrust" is another strong attack that can deal damage and potentially knock out an opponent's Pokémon.
In the Pokémon Trading Card Game, the Rapid Strike Urshifu VMax Card is a powerful card that has a number of unique stats and abilities. It is a VMax card, which means that it has a higher HP value and stronger attacks than regular Pokémon cards.
The Rapid Strike Urshifu VMax Card (https://collectorpricing.org/rapid-strike-urshifu-vmax-card/) has a total of 330 HP, which is very high compared to other Pokémon cards. It also has two different attacks: "G-Max Rapid Flow" and "Gale Thrust". "G-Max Rapid Flow" is an extremely powerful attack that can deal a lot of damage to multiple Pokémon…
1 vote -
Reporting
I would like to download a detailed trial balance showing the opening balance, transactions during the period and the closing balance. This is very useful for audit purposes.
2 votes -
Disable the box "Same as Billing Address" in the Shipping Address by default
Disable the box "Same as Billing Address" in the Shipping Address by default.
Many businesses similar to my own has most of the transactions occur at the point of sales (ie: my physical retail store). Having the Shipping Address automatically populated "Same as Billing Address" affects the sales tax rate. I'd like to request to have the shipping address blank by default. If other businesses involve with shipping, they can simply just check the "same as billing address" box. Whereas for me, it requires me to uncheck the box and having to manually delete the pre-populated fields (lots more steps!!!)
Thank youDisable the box "Same as Billing Address" in the Shipping Address by default.
Many businesses similar to my own has most of the transactions occur at the point of sales (ie: my physical retail store). Having the Shipping Address automatically populated "Same as Billing Address" affects the sales tax rate. I'd like to request to have the shipping address blank by default. If other businesses involve with shipping, they can simply just check the "same as billing address" box. Whereas for me, it requires me to uncheck the box and having to manually delete the pre-populated fields (lots more steps!!!)…2 votes -
Default Vendor class in Vendor Setup
I would like to have the option to select a default class during my vendor setup just as I can select a default expense account.
3 votes -
Time Tracking in QuickBooks
QuickBooks Workforce is the most widely used online portal tool in QuickBooks that creates a good understanding between you and your employees by allowing the employees to access and check out (24/7) all their payroll-related information.
Read more here: https://www.hostdocket.com/set-up-quickbooks-workforce/
1 vote -
turn off sales tax based on location feature
Allow users to disable the "based on location" sales tax feature.
24 votes -
Printed Payroll check stubs QBO
Is there a way to exclude pay items on a printed payroll check stub that does not have a YTD total? Only include pay items that have YTD totals?
1 vote -
Ability to format the design of PO
We have recently upgraded our license to have the ability to produce a PO through QB online, however, we are extremely disappointed to find that e are not able to customise this document and the alignment is out on your template.
2 votes -
Filter product list by preferred supplier in QBO.
I find it strange that there is no option to filter the product list by preferred supplier. Why not?
1 vote -
QBO Sku print on PO
It seems a little strange that you can have the SKU show on the screen but it does not show on the copy of the PO you save or send to your vendor. Surely this would be easy to set up?
I know I can copy it into the description field but why should I have to?
4 votes -
Sales Tax Report - Cash Basis Default
Even though the Sales Tax settings are set to Cash Basis and the amount due shown is accurate, when you view the Liability Report, it defaults to Accrual. I know it's a small thing and easy to manually adjust, but it would be super helpful to have a Company-wide setting for Cash Basis that would allow all reports to default to that method rather than having to switch it all the time. Thanks!
1 vote -
Add search feature for Attachments List
I like to upload attachments separately for various transactions that do not currently allow attachments, such as tax payments or payroll changes. While it would be great to allow for attachments to be added directly to these transactions, it would also be nice to search for attachments within the list. The only currently available options to find something that was uploaded is to sort by the file name, upload date, or another field that's displayed.
4 votes -
Paroles.wiki
Paroles.wiki est une page qui vous propose les paroles de chansons françaises et internationales les plus populaires du moment. Paroles.wiki a été créé par Charlette Brigitte, l'une des pionnières dans la conception des sites de téléchargement de paroles d'aujourd'hui. https://paroles.wiki/
1 vote -
Print all custom reports option
Print all custom reports option
1 vote -
Many customers have asked that when migrating from QuickBooks Desktop to QuickBooks Online that their historical payroll be migrated as well
Many customers have asked that when migrating from QuickBooks Desktop to QuickBooks Online that their historical payroll be migrated as well
1 vote
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