2071 results found

1. During IMPORT of new "PRODUCTS and SERVICES", I noticed there is NO field for "CLASS". This is a very useful field because business use thi

   During IMPORT of PRODUCTS and SERVICES, I noticed that the QUICKBOOKS ONLINE FIELD data named CLASS does not exist. Currently, we can IMPORT: PRODUCTS/SERVICE NAME, SKU, TYPE, SALES DESCRIPTION, SALES PRICE/RATE, TAXABLE, INCOME ACCOUNT, PURCHASE DESCRIPTION, PURCHASE COST, EXPENSES ACCOUNT, QOH, REORDER POINT, INVENTORY ASSET ACCOUNT and QTY as-of-DATE. This extra field titled “CLASS” is a very useful data field because Quickbooks already tracks CLASSES. Right now, the work around is to manually EDIT every single imported product and manually type in the CLASS. This is extremely time-consuming when we have hundreds of imported products. Can Quickbooks technicians please ADD this QUICKBOOKS ONLINE FIELD titled “CLASS” to the IMPORT PRODUCTS AND SERVICES so that we can Map data to CLASS?

   During IMPORT of PRODUCTS and SERVICES, I noticed that the QUICKBOOKS ONLINE FIELD data named CLASS does not exist. Currently, we can IMPORT: PRODUCTS/SERVICE NAME, SKU, TYPE, SALES DESCRIPTION, SALES PRICE/RATE, TAXABLE, INCOME ACCOUNT, PURCHASE DESCRIPTION, PURCHASE COST, EXPENSES ACCOUNT, QOH, REORDER POINT, INVENTORY ASSET ACCOUNT and QTY as-of-DATE. This extra field titled “CLASS” is a very useful data field because Quickbooks already tracks CLASSES. Right now, the work around is to manually EDIT every single imported product and manually type in the CLASS. This is extremely time-consuming when we have hundreds of imported products. Can Quickbooks technicians please ADD… more

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   0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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2. Contractors - be able to RE-email them to fill in Bank Account Info

   Once you send an email to a contractor to fill out a W9 / Bank Info - there is no option to send a follow up email or reminder. This is horrible because sometimes they claim they can't find the email, or its month's later and they only filled out the W9 and still need to fill in the bank info. There's no way to prompt the email to be sent, only add manually. On the screen screenshot here, another button should be added to re-email them to add their bank info.

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   1 comment  ·  Payroll  ·  Delete…  ·  Admin →
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3. Simplify the Invoice Creation Screen

   Your "new" UI for creation of invoices reminds me of when Microsoft launched Word 6.0 in 1993. All the options and pull-downs serve no point and make it harder to work, not simpler.

   Example: https://share.cleanshot.com/PNk5tybq

   Bring back simplicity, please! I can still use a simpler UI when I create a recurring invoice. Are you seriously going to take this simplicity away??

   Example: https://share.cleanshot.com/28N8Lgvc

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   0 comments  ·  Invoicing  ·  Delete…  ·  Admin →
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4. Class data for payroll in basic functionality that does not work

   It's essential for many entities to have Class info associated with payroll expenses! Why does QB Time even have a Class field if that data does not flow into QBO?!

   It's basic functionality that existed in Desktop. It's a no-brainer. The class field in QB Time is completely pointless and useless if that expense data doesn't get created in QBO, which it doesn't. It's not complicated to fix this... the Class data associated with the hour entries ALREADY goes into QBO, so why doesn't the payroll expense data get classified with those classes?!

   There is a setting in QBO set each staff to ONE class only, over-riding any Class data imported. That is so stupid, it's beyond understanding. The point of Classes is to classify stuff... not to be unable to classify stuff.

   This needs to be fixed ASAP.

   It's essential for many entities to have Class info associated with payroll expenses! Why does QB Time even have a Class field if that data does not flow into QBO?!

   It's basic functionality that existed in Desktop. It's a no-brainer. The class field in QB Time is completely pointless and useless if that expense data doesn't get created in QBO, which it doesn't. It's not complicated to fix this... the Class data associated with the hour entries ALREADY goes into QBO, so why doesn't the payroll expense data get classified with those classes?!

   There is a setting in QBO set… more

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   0 comments  ·  Payroll  ·  Delete…  ·  Admin →
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5. Inventory Bin Location Field

   We had an item custom field set up in desktop to identify the bin location of each item. Online does not allow for custom item fields nor has a location field. This is critical in maintaining inventory. Please build this feature into the Online version.

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6. Excel Import for Estimates!

   The Estimate function would be much easier to use if it supported an Excel import feature just like Invoices. I need to enter several hundred estimate line items for my project and use progress billing. Please create an import interface!

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   0 comments  ·  Estimates  ·  Delete…  ·  Admin →
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7. Make the product/service description searchable again!!

   I can't search the description keyword anymore to find a product/service when creating an invoice with the new layout! The description doesn't even show up when you search a p/s anymore. My p/s names are named by the part number. For example a 10lb ABC fire extinguisher is 120 and the description was 10lb abc fire extinguisher. If i searched abc, it would pop up but now i can only search 120 to find it. Go back to the old invoice style! My technicians invoice in the field and can't memorize over 1,500 part numbers! ALSO, on the mobile app, when editing the custom invoice # you can no longer add letters only numbers??? WTF? I name my invoices after which technician is completing the service.

   I can't search the description keyword anymore to find a product/service when creating an invoice with the new layout! The description doesn't even show up when you search a p/s anymore. My p/s names are named by the part number. For example a 10lb ABC fire extinguisher is 120 and the description was 10lb abc fire extinguisher. If i searched abc, it would pop up but now i can only search 120 to find it. Go back to the old invoice style! My technicians invoice in the field and can't memorize over 1,500 part numbers! ALSO, on the mobile app,… more

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   0 comments  ·  Invoicing  ·  Delete…  ·  Admin →
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8. India Property Dekho

   India Property Dekho is The Best Property Listing Website In India and your one-stop-shop for everything you need to know about real estate in India. As a leading online real estate platform, we strive to make your property search experience as easy as possible. Whether you are looking for your dream home or want to make smart investment decisions, India Property Dekho is here to help.
   visit:-https://www.indiapropertydekho.com/

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   26 comments  ·  Other Transactions  ·  Delete…  ·  Admin →
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9. Allow invoice import with sales taxes enabled

   I would really like to use the invoice import feature but am unable to turn off sales tax ( related to https://feedback.qbo.intuit.com/forums/920245-quickbooks-mobile-feedback-forum/suggestions/44869786-ability-to-turn-off-sales-tax-in-qbo )

   Please make this feature a priority, as it will save me hours every week.

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   0 comments  ·  Invoicing  ·  Delete…  ·  Admin →
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10. Improve customer service follow up ability and Audit Log transparency

    I spent over an hour on the phone with customer service last week and they said they will look into what triggered your System Administration "user" (shown in Audit Log) to create new users for 1099 vendors (users appear in dropdown on audit log view but do not appear as QBO users). Plus the system administrator sent emails out on my companies behalf to the said users it created saying their 1099s were ready. This all happened March 25 and March 27 and our 1099s were done back in January so it makes no sense. This caused confusion to our vendors and we had no idea an email went out nor why it went out which is unacceptable. On top of that, your audit log doesn't explain why "System Administration" does what it does and your customer service did not know why either.

    At the end of the call, your Customer Service representative said he would find out and get back to me via email or a phone call. I received the email response from QBO Customer Care yesterday at 2:55am. He pretty much only answered one of my questions asked on the phone but totally skipped the actual question of telling me what triggered System Administration to do this. He then recommended I use this forum to ask for additional explanations to be added for the activity. I responded to his email with the following:

    "I understand that as a general answer but the question I asked for you to open a ticket for still remains: what prompted the System Administrator account to create new “users” and send them emails on March 25th and March 27th. If this needs to be escalated, please do. Not knowing why QuickBooks System Administration is doing this is beyond a feedback on intuit.com issue where no one responds or acknowledges the feedback and this resulted in emails going out from QuickBooks on behalf of my company to my vendors. I need a response as to what triggered this so I know not to do this and can advise the rest of my team as to not to do wherever triggered this. Please advise or forward to someone who can.
    "

    But received an automated response from "No Response" that my email was not accepted. The amount of time your systems waste for users being able to get their issues followed through and actually closed to satisfaction is extremely disappointing. As a QBO user for 10+ years, I don't know why I am still surprised at the lack of improvement you have had with customer service. I mean your phone call return system you have is awesome but small business owners do not have time to keep having to explain themselves over and over again when you have some glitch in your system that needs addressing.

    Please:
    (1) allow customer service tickets to have correspondence from QBO users to close out the ticket. Some other forums use a system where is customer doesn't respond within three (3) business days then ticket is automatically closed.

    (2) update the audit log to have full transparency as to what is going on from whoever is viewing the audit. This should include relaying the fact to what triggered a System Administration user activity event and if any emails were sent. Plus any emails sent from QBO on behalf of a company should have that company's email address cc'd on the email.

    Thank you!

    I spent over an hour on the phone with customer service last week and they said they will look into what triggered your System Administration "user" (shown in Audit Log) to create new users for 1099 vendors (users appear in dropdown on audit log view but do not appear as QBO users). Plus the system administrator sent emails out on my companies behalf to the said users it created saying their 1099s were ready. This all happened March 25 and March 27 and our 1099s were done back in January so it makes no sense. This caused confusion to our… more

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11. have the option to do a batch action when unchecking the billable items.

    have the option to do a batch action when unchecking the billable items. I am trying to make old subcontractors inactive and QBs is saying they have unbilled charges for them and won't let me make them inactive the only way that we have found is to uncheck the billable items but there are hundreds and you need a batch capability so I can do all for a vendor at once.I am doing this on the web with chrome.

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    1 comment  ·  Bills & Expenses  ·  Delete…  ·  Admin →
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12. Ability to search within the description on an invoice

    You can only search by memo and not within the actual description

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    0 comments  ·  Invoicing  ·  Delete…  ·  Admin →
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13. Estimate vs Actual Report Detail

    When going to Project Reports, there is the Estimate vs Actual Report, which is great because it is essential to any construction or other business creating estimates. However, it is USELESS because you can't drill down on the Actual Cost to see the detail. The link just kicks you out of the report.

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    0 comments  ·  Projects  ·  Delete…  ·  Admin →
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14. Depreciation Calculation to Include Half Year/Months

    Having the option to include half of a year (months) for depreciation calculation would be a game changer for fixed asset management

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    1 comment  ·  Other Transactions  ·  Delete…  ·  Admin →
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15. Ability to charge credit card fee to cover fees, without Quickbooks charging extra on the amount to cover the fees.

    Credit card fees are really challenging for small businesses. We need a way to charge an optional credit card convenience fee. Right now, Quickbooks calculates their fees on the total amount of the invoice. This means that Quickbooks charges a fee on top of the customer paying extra to cover the credit card fee!

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    0 comments  ·  Invoicing  ·  Delete…  ·  Admin →
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16. Dial +1.833.8O2.OOO2 To Fix Payroll Error Code 40003 QuickBooks Desktop Windows 10?

    Why am I not able to update my payroll information and get QuickBooks error 40003 every time I try to do so? Who can help me in resolving this issue?

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    6 comments  ·  Payroll  ·  Delete…  ·  Admin →
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17. As and admin on our Quickbooks Online account, I need a way to require all my users to turn on authentication verification.

    As an admin on our Quickbooks Online account, I need a way to require all my users to turn on authentication verification. I also need to be able to verify all users have turned it on.

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    0 comments  ·  Account/Subscription  ·  Delete…  ·  Admin →
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18. Mark up feature for online

    I would like to see a mark up feature for online similar to the sales tax feature where you could preset the % and it would total at the bottom of the page in the cost section. It should work the same as sales tax

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    1 comment  ·  Delete…  ·  Admin →
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19. Ability to add new customer to an existing project.

    I need the ability to change a customer on an existing project. Customers can change on a project midway through. I need the existing data from the project, with the customer information for that portion. But when the customer sells, I need to be able to assign the new customer to that existing project without losing all my previous information. The only workaround I was given by customer service was to delete the project and start a new one. This would lose ALL kinds of payroll and invoice information. Being able to add a new customer to an existing project is SO necessary

    I need the ability to change a customer on an existing project. Customers can change on a project midway through. I need the existing data from the project, with the customer information for that portion. But when the customer sells, I need to be able to assign the new customer to that existing project without losing all my previous information. The only workaround I was given by customer service was to delete the project and start a new one. This would lose ALL kinds of payroll and invoice information. Being able to add a new customer to an existing project… more

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    0 comments  ·  Projects  ·  Delete…  ·  Admin →
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20. A quick report showing all "To be printed" invoices and invoices that did not successfully send from QuickBooks Online.

    Hello:

    Have a quick report showing all "To be printed" invoices and invoices that did not successfully send from QuickBooks Online.

    This was easy to lookup on Desktop and was a excellent way to see what invoices needed attention.

    Currently, finding "To Be Printed" invoices is not quick nor is there a queue that would be easy to see what needed printing. Line in Desktop.

    Currently there is no EASY way of knowing if an invoice was successfuly sent. There is no queue or warning.

    All of this is vital to staying current with our customers! In the 26 years of useing QB Desktop, I never had any issues with sending or printing and mailing invoices. Now it makes us look real bad when every month we have several emailed invoices fail without warning.

    Thank you for your time!!

    Jeff

    Hello:

    Have a quick report showing all "To be printed" invoices and invoices that did not successfully send from QuickBooks Online.

    This was easy to lookup on Desktop and was a excellent way to see what invoices needed attention.

    Currently, finding "To Be Printed" invoices is not quick nor is there a queue that would be easy to see what needed printing. Line in Desktop.

    Currently there is no EASY way of knowing if an invoice was successfuly sent. There is no queue or warning.

    All of this is vital to staying current with our customers! In the 26 years… more

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    1 comment  ·  Invoicing  ·  Delete…  ·  Admin →
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