QuickBooks Mobile Feedback Forum
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If my data is older than 60 days, then how can I Delete Specific Customer and Restart it in QBO?
If you have used QB account for more than 60 days, and now you want to delete specific customer and restart it in QBO, then you need to follow the below-given steps:
First, Discard your Current Account
For this, click on the Settings option and then go to the Account and Settings button.
Then, navigate to the Billing and subscription tab and hit Cancel subscription.
Now, follow the on-screen steps to cancel your account.
Secondly, Create a New Company
Go to the webpage https://quickbooks.intuit.com/choose-country/.
Here, enter your user ID and password. You can use the same id and password as before.
Also, sign in for the payroll in the Payroll menu if you are using payroll.Resource - https://bit.ly/3nVaIwf
If you have used QB account for more than 60 days, and now you want to delete specific customer and restart it in QBO, then you need to follow the below-given steps:
First, Discard your Current Account
For this, click on the Settings option and then go to the Account and Settings button.
Then, navigate to the Billing and subscription tab and hit Cancel subscription.
Now, follow the on-screen steps to cancel your account.
Secondly, Create a New Company
Go to the webpage https://quickbooks.intuit.com/choose-country/.
Here, enter your user ID and password. You can use the same id and password…1 vote -
Expenses by vendor summary report
I used to be able to run an "Expenses by vendor summary" report, but it's not there any more. Please recreate it for us. Also, the "Income by client summary" report had its name changed to "Sales by client summary." Why the change? Changing things on the fly without consulting with your customer base is not good business or good customer support, in my opinion. Many of us get used to using QuickBooks as it is. We only use it for what we need it for. When you make a change, it's really confusing and discouraging. I've looked into other accounting programs because of this.
I used to be able to run an "Expenses by vendor summary" report, but it's not there any more. Please recreate it for us. Also, the "Income by client summary" report had its name changed to "Sales by client summary." Why the change? Changing things on the fly without consulting with your customer base is not good business or good customer support, in my opinion. Many of us get used to using QuickBooks as it is. We only use it for what we need it for. When you make a change, it's really confusing and discouraging. I've looked into other…
1 vote -
Add Digital Signature to Check Printing
PLEASE add digital signature to check printing. After all the hype about the QB Online Version and multiple marketing emails, I finally decided to migrate over only to find out that I don't have the ability to add a digital signature to check printing.
13 votes -
Clear Search History in Online Quickbooks
I recently upgraded to Advance Online QB to have more restrictions on additional logins. When I did that, the search history still showed sensitive payroll information. I would like to clear the search history so users cannot see prior search results before access was restricted.
1 vote -
ads
Leaving Quickbooks because of all the advertising.
Can I get some suggestions of alternative software that has worked well for you? 7 years of $2000/yr, goodbye.4 votes -
A user role that can review, approve, match, and edit transactions, but not be able to see my bank account Balance
I would like a user role that can review, approve, match, and edit transactions, but not be able to see my bank account and credit card balances.
I'm ok with my bookkeeper reviewing, matching, and categorizing transactions, but they shouldn't know how much money I have in my businesses bank account.3 votes -
Allow to add Custom Agency for Federal Agencies
We need to add custom agencies such as FCC, FUSF, LNP, NANPA, and TRS.
While there are "solutions" posted in the community, they actually do not exist in the application. Please create an ability to add US Federal tax agencies that are not pre-populated by you in the dropdown.1 vote -
Allow multiple Tax options on the invoice
We need to collect various FCC-enforced taxes that change quarterly, so we need an ability to add more than one "Sales Tax" on our invoices. We have a local tax and five other taxes dictated by FCC, these should be updatable in the Tax Center and the next month's invoice should pick up the new tax rates. Additionally, we need to be able to add several distinct Federal Tax Agencies.
1 vote -
Alphanumeric sorting of products sold on an invoice
It would be efficient if you gave us the option to sort products sold alphanumerically on invoices and sales orders. Not only would it help the seller compare physical products to the invoice it would make it easier for the buyer (recipient) to compare the invoice to product received.
3 votes -
Memo field automatically print from Bill to Check
It's such a manual process now to get a memo to print on a check in QBO online. Very disappointed that there is not option to add a memo to the bill screen which then automatically prints on the check. When processing tons of payments, this is key for any business and the vendors we work with. It's very unprofessional to hand write on the check what it is for.
6 votes -
Allow multiple admins in spreadsheet sync
With QB Advanced only one Admin is allowed to use the Sync feature. Multiple admins should be able to sync data!
1 vote -
Spell check on the APP
We need Spell check on the Quickbooks APP. They have it on the online version but not the app. Seams to me like it would be a simple thing. When you spell something wrong it shows up underlined red but you cant change it. It just gives the the option to cut, copy and paste.
1 vote -
Project # to auto populate in ascending order as new projects are created
There needs to be a way that a project # is auto assigned to a project when it is created just like it does for an estimate or Invoice. The numbers would ascend as new projects are created.
6 votes -
Move multiple lines under bundle item
When there are multiple billable items that get added to an invoice, moving each item under a bundle item takes considerable time. Sometimes there are over a hundred lines. It would be nice to be able to "select all" and move all the selected items under a bundle as a mass instead of one by one. Other factors that make moving one by one frustrating is that there is a delay in the mouse movement vs what is displayed and if you don't place the item just in the right spot it fails to move.
1 vote -
Invoice and Sales Receipt Number
Under the current setting, we can only enable or disable the number feature. Once it's on, QB will automatically assign a number for the invoice and sales receipt. In most situation, we have different number sequence for invoice and sales receipt. We would like to have an option to leave the number field blank and manually add one when we need instead of auto assigning an number by the system.
3 votes -
Processed Payment Delay "A Rising Issue"
It's never a good feeling when your cash flow is inaccessible (i.e. on hold, held, delayed, under review, etc.). All the "what happened" and community horror stories start to flood your mind. I just had the misfortune of going through this twice for reasons that were miniscule, but normal. My big problem is how the situation was handled and how little tweaks could've prevented further delays, unnecessary stress, and negative domino effects.
This suggestion somewhat "preps" the merchants by answering the "why" their credit card payment deposits are delayed. I understand that some holds are more complex than others, but I feel confident stating that a majority of the time it's a handful of the same common reasons...and THIS is what should be resolved quickly and efficiently. ESPECIALLY having dealt with the same **** day in and day out! (Hint, hint CSR)
Anyhow, these are my suggestions:
- Use different terminology relevant to general assessment of each type of hold.
For example:
If a deposit is delayed due to random routine for review, label as " routine review protocol"
If a deposit is delayed due to a customer dispute, label as "charge back review".
If a deposit is on hold due to insufficient funds for fees, label as "partial funds hold"..etc, etc.
This not only alleviates alot of back and forth, but it prepares the client's mindset prior to communicating with the agent. Also, it will get to the bottom of the cause and accelerate the resolution.
The word "Escalate" used by customer service representative is misused. In actuality, that department merely delegates the issue to the department that resolves the issue assessed. It barely even"expedites" the process (which expedite is more appropriate), let alone "ESCALATES" it. This misuse of term gives the client assumed (understandably so) false timelines of their case and the assumed priority it (doesn't) entail. Which leads to added and unnecessary frustration to an already stressful situation because it implies that the ultimate resources have already been exhausted to no avail and without expected urgency.
Due to having service agents nationally and internationally, strict verbatim dialogue while trouble-shooting or communicating
should be consistent across the board to confirm adamancy of rules or guidelines. It's not uncommon for clients to call multiple times in hopes to reach "THAT" person that (might) have a better connection or greater knowledge, for example...mainly due to having dealt with different information given by each new rep, with every new desperate inquiry. This further frustrates the merchant as their charm, clever wit, or even rant, will not better or accelerate the situation...sooo, I propose implementing something pertaining to the above suggestion.
Not sure where to post this, but due to my "fresh" recent negative experience, I had to voice my irks.
It's never a good feeling when your cash flow is inaccessible (i.e. on hold, held, delayed, under review, etc.). All the "what happened" and community horror stories start to flood your mind. I just had the misfortune of going through this twice for reasons that were miniscule, but normal. My big problem is how the situation was handled and how little tweaks could've prevented further delays, unnecessary stress, and negative domino effects.
This suggestion somewhat "preps" the merchants by answering the "why" their credit card payment deposits are delayed. I understand that some holds are more complex than others, but…
1 vote -
I would like the option to give access/share to another user BUT to restrict that profile to only show one connected bank account.
I would like the option to give access/share to another user BUT to restrict that profile to only show one connected bank account.
1 vote -
Printing - delete bold titles and totals
Could you make an option to not have all the reports/invoices/etc print with titles and totals in bold? It is killing my printer to have all of this type in bold and I do not want to keep having to export in order to remove the bold type
1 vote -
Let QBO Remember the last sales price for an item for a particular cusomter
There is always different prices for different customers. it would be great if QBO remebers the last sale price for that particular item and suggest the same while invoicing. As the customer keeps complaining regarding the change in price every time we invoice them.
1 vote -
Need ablility to turn off "automatic calculation" of sales tax in QBO. This is an
QBO needs to allow for 3 decimal points on tax rates for imported invoices and /or the ability to turn off "Automatic calculation" for sales tax. When importing from Connectwise the iif export file is correct, but upon import, QBO overrides the custom tax rate set for the client in both systems and goes to Automatic Calculation, and rounds the tax rate up. The rate should be 5.185 and on import it makes it 5.19
Even with a custom rate set against the client, that rate isn't being honored on imported invoices. If I create an invoice directly from QBO, the custom rate is honored. But never if I push an invoice from the PSA.
QBO to reliably honor the custom rate with third-party invoicing.QBO needs to allow for 3 decimal points on tax rates for imported invoices and /or the ability to turn off "Automatic calculation" for sales tax. When importing from Connectwise the iif export file is correct, but upon import, QBO overrides the custom tax rate set for the client in both systems and goes to Automatic Calculation, and rounds the tax rate up. The rate should be 5.185 and on import it makes it 5.19
Even with a custom rate set against the client, that rate isn't being honored on imported invoices. If I create an invoice directly from QBO,…7 votes
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