QuickBooks Mobile Feedback Forum
96 results found
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Location Department tracking in Quickbooks Payroll
You can designate a CLASS in Payroll but we need LOCATION/DEPARTMENT also. I've got two locations at my business and I can't track location for wages.
3 votes -
add attachments to "Payroll Check" transaction type
When I run payroll and use direct deposit, the transaction type "Payroll Check" is created. Under this type of transaction, which is controlled by qbo payroll, I am not able to add any file attachments like I normally can for other transaction types. My feature request is to allow file attachments on a "Payroll Check", ideally, this can happen either while I am running payroll or after. This would mean that attaching files to a "Payroll Check" would not be considered editing a "Payroll Check", which requires that the "Payroll Check" be voided or deleted. Adding attachments to a "Payroll…
1 vote -
Better escalation
Intuit customer service is lacking in an ability to efficiently escalate issues with Intuit Online Payroll and Quickbooks Online Payroll. I spent about 50 chat sessions trying to get a simple access issue fixed. Most of the people that I got ahold of I had explain the problem from scratch, I was disconnected and had to reconnect with someone else and had to repeat everything I had said. I was unable to get someone on the phone. The IVR would just direct me to online chat sessions. There was two people in this experience that actually had some knowledge/experience that…
2 votes -
Fix the bugs in Statutory Maternity Pay
Fix the errors in the way you calculate maternity pay (currently you do not do it on the basis of the average of their previous 12 weeks). Also in calculating the NI liability, you do not net off the NI deduction for employers, even though you do show the correct figure in the P32 report. Apparently you have known about this for some time, but have not got round to fixing it.
1 vote -
Separate QBO and QBOP for the same company ID
I would like to have a run-payroll-access only to a manager because I have both QBO and QBOP accounts but they are currently merged into one company ID.
Basically I want this person to only have access to QBOP but no access to QBO
1 vote -
esubmission log
the reports section of payroll lets you view a P32 EPS submission but it does not allow you to view and FPS submission log,
I have contacted Quickbooks and was told to post on here that I would be useful to be able to see it. (along with various other things that a payroll software should be capable of doing but quickbooks isn't)
1 vote -
Tax code link (UK)
when coding notices are integrated with Quickbooks from HMRC it applies them as soon as the are on the HMRC portal and not with the EFFECTIVE FROM Date, this can result in them been applied 1 month early depending on your paydate,
for example new tax codes for Mth1 it tries to apply them on month 12 as they are visible on the HMRC portal before the effective from date.
Sage payroll does not apply them until the effective from date
1 vote -
FPS adjustment (UK)
once a pay run has been submitted to HMRC it is currently not possible to submit and amendment to HMRC
with in sage you can roll back one employee, make and amendment and the submit and FPS adjustment - this tell's HMRC the difference between the original FPS and the amounts after the adjustment,
I called Quickbooks online when I needed to make and amendment, and was told I needed to contact HMRC to notify them of the amendment, HMRC won't allow this, the information has to come from within the payroll software,
Quickbooks then said the only way around…
1 vote -
USVI Payroll tax tables
Quickbooks Payroll should support ALL US states and Territories including the USVI. The package is pretty useless unless I can get support for the Payroll module in USVI.
5 votes -
2 votes
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Show if Payslips have been individually emailed to emplyees
I have 10 employees. I normally email their payslip after finalising a payrun. While I was in the process of selecting each person individually and clicking on "email", the phone rang and I lost concentration. I am not sure if the employee I had on the screen in front of me had been "emailed" their payslip. why is there no way of knowing either by a flag against each employee's payslip entry or by something in the Audit Log? BAD DESIGN!!
2 votes -
Allow more than one person to work in payroll at a time
The system should allow more than one person to work in payroll at a time. For it to make me wait thirty minutes to get into my employee profiles just because our accountant ran a payroll detail report is ridiculous.
3 votes -
Social Security Expemptions
We need to have access to remove the social security deduction from an employee in Online QuickBooks. On the desktop version this was very easy and something i could do myself. Now, with online i have to call support every time i get a new employee and ask them to remove the deduction from the employee because the system wont allow me to do it myself. This is extremely frustrating especially when the support staff states they have removed the deduction but in all reality they hadn't, causing issues for my company. I have experienced the lack of knowledge when…
2 votes -
Payroll item that is insurable, but not taxable or pensionable
To run payroll for churches, I currently need to run a QB Desktop with payroll alongside the QBO file, as there is currently no option to create a payroll item in QBO Standard Payroll that is Insurable, but not taxable or pensionable. This is required to properly calculate the clergy residence allowance.
1 vote -
Integration for Quickbooks Payroll on mobile app in the UK
There is an app to be able to process payroll from both Android and iOS but it is not integrated with the UK quickbooks, it seems to be only in the US. This needs to be available in the UK aswell, I find especially that the price for Payroll is going up in April - we should be able to have that efficiency and flexibility to use Quickbooks payroll on a mobile app, like we can everything else.
2 votes -
Editable W-2's
Having Quickbooks create w-2's is fine but I think they should be editable in all boxes, not just boxes 12 & 13. Also editable always and not just in December.
0 votes
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