QuickBooks Mobile Feedback Forum
1899 results found
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I am a QBOA. It would be fantastic for there be a way that when I record a payment from a client that it can be entered into my clients QBO too.
1 vote -
Representative Training
Support representatives truly need to be better trained. I have spent countless hours on the phone with support because they have no idea how to help me. I have had support staff tell me things that were absolutely wrong and gave me instructions that were completely misguided. This lack of knowledge causes a huge strain in my ability to perform my job duties; its hard to solve simple problems when the support staff meant to help you constantly gives you incorrect information. Also, the time it takes me to get a simple question answered is absurd. Yesterday i called in…
4 votes -
Allow more than one person to work in payroll at a time
The system should allow more than one person to work in payroll at a time. For it to make me wait thirty minutes to get into my employee profiles just because our accountant ran a payroll detail report is ridiculous.
3 votes -
Social Security Expemptions
We need to have access to remove the social security deduction from an employee in Online QuickBooks. On the desktop version this was very easy and something i could do myself. Now, with online i have to call support every time i get a new employee and ask them to remove the deduction from the employee because the system wont allow me to do it myself. This is extremely frustrating especially when the support staff states they have removed the deduction but in all reality they hadn't, causing issues for my company. I have experienced the lack of knowledge when…
2 votes -
When you click on the VAT Code on an expense and select "Manage Rates" it should give the correct description for ECG as purchases of goods.
When you click on the VAT Code on an expense and select "Manage Rates" it should give the correct description for ECG as PURCHASES of goods from EU member states.
1 vote -
option to remove permit no. field on bill entry
Entering a permit no. on bills is not necessary for me. Please add an option to remove this field.
5 votes -
Urgently sort the bank connection to recover safely from corrupted import
Having linked to my bank account I have run into serious issues with it not matching my online statements! It turns out that a connection interruption corrupted the import, leaving random entries missing.
This is utterly unacceptable in any software. More so with a accounts system. QB must be programmed to both realise this has happened and either automatically re import and match against the bank account or at the very least notify the user and offer a simple method to resolve the issue. Expecting users to go through over a years worth of records line by line is not…
2 votes -
Provide the ability to filter on STATUS for custom reports
Everyone should have the ability to filter on STATUS for custom Estimate reports. Without it, we have to use a combination of custom date ranges and custom fields to properly filter - highly inefficient.
3 votes -
Quickbooks Online desperately needs an easy way (or a way) to find checks that have been cut whether they've been cashed or not
Quickbooks Online desperately needs an easy way (or a way) to find checks that have been cut whether they've been cashed or not.
3 votes -
Add drop down menu for messages on invoices
It would be nice to have a drop down menu on invoices to choose from different messages depending on what the invoice is for.
4 votes -
Make all the font black. The grey is difficult for me to read.
The grey font is difficult to read. Make all font color black or offer an optional setting to choose this.
7 votes -
Support for .IIF file imports to QuickBooks Online
On the desktop version I can import my payments from our management software via an IIF file import but for some strange reason QuickBooks Online doesn't support .IIF files. This leaves me stuck with the desktop version of the app. I asked about this feature almost 3 years ago and they said they would work on supporting it in the near future.... still not supported.
3 votes -
Allow Minutes Only in Time Tracking in QBO Accountant
Allow the option of entering a minute total that is above 60 minutes in time tracking for QBO Accountant. This would allow users to enter their total minutes without having to break them down into hours and minutes.
1 vote -
USVI Payroll tax tables
Quickbooks Payroll should support ALL US states and Territories including the USVI. The package is pretty useless unless I can get support for the Payroll module in USVI.
5 votes -
Sales Invoice - Phone Number Field
Our accounting team does not have a direct phone number so listing a phone number for our receptionist who can then forward a call has been our solution thus far for the number to reference on a client invoice. With COVID-19 and office closures, we are working remotely, and our phone calls from clients are hitting the main line and then getting lost in the plethora of voicemails. We'd like Quickbooks to allow for an extension number to be added to a phone number on the sales invoice form. It seems like this would be an easy accomodation to make…
1 vote -
why stander user not allowed to use " custome style " invoice template ?
why stander user not allowed to use " custome style " invoice template ?
we can't give sales team full access as admin, our sales team very upset with the pre template and give up issue invoice from QBO4 votes -
2 users need to get accesses to purchase order and not to the all expenses, please let me know how limit them to purchase order only
I need that some users will have the option for purchase order only, without the option to other expenses
Please advice1 vote -
Biling invoice form name as "Tax Invoice" instead of the generic name "Invoice" from Intuit Limited
For our GST audit review purpose, to make the billing invoice form name as "Tax Invoice" instead of the generic name "Invoice" from Intuit Limited,
Thank you.
1 vote -
Bugette: Missing existing VAT period caution when using receipt-scanning feature
Hi,
In the expenses list, if I create an expense or correct a date on an existing expense, the caution as below appears if the date falls within an already-submitted VAT return period. Fair enough. But no such caution appears if an expense is added for the same date via the new receipt-scanning feature. Surely, such a caution should appear too. This seems something of an oversight.
" Please Confirm
This transaction might affect a VAT return you have already filed. If this is the case, the VAT amount for that agency will be brought forward into the current VAT…
1 vote -
Bugette with receipt-scanning
Hi,
A small bugette, with the QBO receipt-scanning feature:
On the PC, after reviewing a receipt, and correcting any incorrect fields, the next page, with the green 'Create expense' button bottom-right, can show the wrong name for the Payee in the small box top-right.
For example, I scanned a receipt from Greggs Cobham. The review page showed Greggs Cobham for payee. I changed that to just Greggs. But on the 'Create expense' page, it showed Greggs Cobham still. If I exit that page, then redisplay, the mentioned small box top-right now correctly shows just Greggs.
And when I click the…
2 votes
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