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QuickBooks Mobile Feedback Forum

Welcome to the QuickBooks Mobile feature requests forum. Please look through the existing requests and vote on great ideas or create your own suggestion that others can vote on. Make sure to give us plenty of detail so we can better understand the request. It is not guaranteed that any suggestions will make it into the product, but it will help us identify the features you want most.
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85 results found

  1. How to Fix QuickBooks Error The File Exists?

    Want to know the process to fix the QuickBooks file exists error? If yes, then reading article till the end can be of some help. This error appears on the screen stating “The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read only file”. This error is seen when downloading payroll, paying scheduled liabilities, and various other reasons. This error can be seen due to various reasons and can be fixed performing some steps, which we will be discussing later in this article. However, if the user is…

    1 vote

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  2. How to Fix QuickBooks Error Code 15212? [Complete Guide]

    Struggling with QuickBooks Error 15212 and don’t know how to deal with it? Well, if that is the case, we can help you in dealing with the issue. Often when downloading payroll or QuickBooks updates one might end up in QuickBooks error code 15212. This error is seen with a couple of warning messages stated below:

    Read more: https://www.hostdocket.com/quickbooks-error-15212/

    1 vote

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  3. Fix QuickBooks Stopped Calculating Employees Payroll Tax Issue

    So, today we will look at the causes of the error and the methods to help us troubleshoot QuickBooks not calculating Payroll Taxes accurately problem and provide step-by-step guidance to execute the troubleshooting error.

    Read More: https://bit.ly/3DPYv24

    1 vote

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  4. Provide Class Tagging on Auto Payroll Journals in Standard Payroll Online

    Currently in QBO (with Standard Payroll) there is no facility to tag auto-generated Payroll Journal entries with a Class. This is inconsistent with the basic methodology of tagging every transaction with a Class. Payroll generates many journal entries so it is a lot of work to edit each line manually to add a Class.
    For me, it would be adequate to apply the same Class tag to all Payroll Journals. This could be specified in Accounts and Settings / Payroll / Journal Mapping.

    2 votes

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  5. Assign or unassign payroll pay schedules to multiple employees at once.

    We should be able to go into Gear menu> Payroll Settings> Select 'Pay Schedules' and see our default pay schedule and click on it to see all employees assigned to that payschedule. There should be an option to unassign or assign employees to a new schedule without having to go into each separate employee and select the new schedule on the drop down. It should be a setting in Payroll Settings.

    3 votes

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  6. Automatically autofill the next payroll check numbers based on the previous payroll check number used.

    Right now, we have the option after submitting payroll to enter in the starting payroll check number and click the (blue) autofill option. However, this should be automated - QuickBooks should remember the last paycheck number used on the last payroll and automatically input that number for us.

    2 votes

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  7. Add Payroll to UK mobile App

    Why is Payroll not on the UK app? Very inconvenient that I need to use my laptop to process payroll.

    1 vote

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  8. Pay Run to create Pension & PAYE "bills" instead of journals so they can be matched when payment made

    It would be really good if when a pay run is finalised, a bill for the pension contribution and a bill for the PAYE is created automatically (instead of the journal?) so that when payment is made and can be seen in banking it can be matched to that bill. I have been told to just "exclude" the pension payment and HMRC payment from the online banking list but feel the check of the bill would be a perfect solution instead.
    Pleeeeeeeease!!!!

    1 vote

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  9. Location Department tracking in Quickbooks Payroll

    You can designate a CLASS in Payroll but we need LOCATION/DEPARTMENT also. I've got two locations at my business and I can't track location for wages.

    3 votes

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  10. Show company name and address on contractor checks

    Include our company name and address on the contractor check. Currently, if you go to print preview on a W2 employee's paper check, you will see our company name and address displayed in the upper left of the print preview of the check. Please add that to contractor checks as well.

    1 vote

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  11. add attachments to "Payroll Check" transaction type

    When I run payroll and use direct deposit, the transaction type "Payroll Check" is created. Under this type of transaction, which is controlled by qbo payroll, I am not able to add any file attachments like I normally can for other transaction types. My feature request is to allow file attachments on a "Payroll Check", ideally, this can happen either while I am running payroll or after. This would mean that attaching files to a "Payroll Check" would not be considered editing a "Payroll Check", which requires that the "Payroll Check" be voided or deleted. Adding attachments to a "Payroll…

    1 vote

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  12. Better escalation

    Intuit customer service is lacking in an ability to efficiently escalate issues with Intuit Online Payroll and Quickbooks Online Payroll. I spent about 50 chat sessions trying to get a simple access issue fixed. Most of the people that I got ahold of I had explain the problem from scratch, I was disconnected and had to reconnect with someone else and had to repeat everything I had said. I was unable to get someone on the phone. The IVR would just direct me to online chat sessions. There was two people in this experience that actually had some knowledge/experience that…

    2 votes

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  13. Fix the bugs in Statutory Maternity Pay

    Fix the errors in the way you calculate maternity pay (currently you do not do it on the basis of the average of their previous 12 weeks). Also in calculating the NI liability, you do not net off the NI deduction for employers, even though you do show the correct figure in the P32 report. Apparently you have known about this for some time, but have not got round to fixing it.

    1 vote

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  14. Separate QBO and QBOP for the same company ID

    I would like to have a run-payroll-access only to a manager because I have both QBO and QBOP accounts but they are currently merged into one company ID.

    Basically I want this person to only have access to QBOP but no access to QBO

    1 vote

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  15. esubmission log

    the reports section of payroll lets you view a P32 EPS submission but it does not allow you to view and FPS submission log,

    I have contacted Quickbooks and was told to post on here that I would be useful to be able to see it. (along with various other things that a payroll software should be capable of doing but quickbooks isn't)

    1 vote

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  16. Tax code link (UK)

    when coding notices are integrated with Quickbooks from HMRC it applies them as soon as the are on the HMRC portal and not with the EFFECTIVE FROM Date, this can result in them been applied 1 month early depending on your paydate,

    for example new tax codes for Mth1 it tries to apply them on month 12 as they are visible on the HMRC portal before the effective from date.

    Sage payroll does not apply them until the effective from date

    1 vote

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  17. FPS adjustment (UK)

    once a pay run has been submitted to HMRC it is currently not possible to submit and amendment to HMRC

    with in sage you can roll back one employee, make and amendment and the submit and FPS adjustment - this tell's HMRC the difference between the original FPS and the amounts after the adjustment,

    I called Quickbooks online when I needed to make and amendment, and was told I needed to contact HMRC to notify them of the amendment, HMRC won't allow this, the information has to come from within the payroll software,

    Quickbooks then said the only way around…

    1 vote

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  18. USVI Payroll tax tables

    Quickbooks Payroll should support ALL US states and Territories including the USVI. The package is pretty useless unless I can get support for the Payroll module in USVI.

    5 votes

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  19. 2 votes

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  20. Show if Payslips have been individually emailed to emplyees

    I have 10 employees. I normally email their payslip after finalising a payrun. While I was in the process of selecting each person individually and clicking on "email", the phone rang and I lost concentration. I am not sure if the employee I had on the screen in front of me had been "emailed" their payslip. why is there no way of knowing either by a flag against each employee's payslip entry or by something in the Audit Log? BAD DESIGN!!

    2 votes

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