QuickBooks Mobile Feedback Forum
1922 results found
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Better escalation
Intuit customer service is lacking in an ability to efficiently escalate issues with Intuit Online Payroll and Quickbooks Online Payroll. I spent about 50 chat sessions trying to get a simple access issue fixed. Most of the people that I got ahold of I had explain the problem from scratch, I was disconnected and had to reconnect with someone else and had to repeat everything I had said. I was unable to get someone on the phone. The IVR would just direct me to online chat sessions. There was two people in this experience that actually had some knowledge/experience that…
2 votes -
Rule names
When making a new rule, it has to be named. Fine.
But when QB refers to a rule when offering help, suggestions or error messages, QB identifies which rule they are referring to by the first category visible in the description of the rule.
For example: I have several rules with line item "ATM......" so I have named the rules clearly to avoid mis-postings, but when there is a problem, I have to search all the rules to find which rule they are referring to. Time wasted. If you insist on a name for the rule please make use of…1 vote -
Product/Service Column in Invoices not showing full description
Within an invoice they have now changed the formatting so that in the Product/ Service column as you type in your product its duplicated meaning you cant see the full description, I have multiple products with the same name and different flavours so i am now unable to see the flavour to select with it being like this, I would like to request it to be changed back to the original formatting as this is causing a problem for me and wasting time selecting products just to find the correct flavour.
2 votes -
Allow Quickbooks to scan receipts like Quicken
I have used Quicken for years, and can easily scan the original receipt into the program. With Quick Books however, I have to scan the receipt page by page. After scanning each page, I have to save the file. As an example ... "2021-08-08 - Spectrum Business - Acct # 0050916539-01 - Pg 1 - $80.51". Once I have scanned the first page, I then have to scan in and save the second page, then save it once again with Pg 2 at the end of the file name. Their bill is 8 pages long each month. I use an…
2 votes -
Please Please Please Please add TB by Class as this is a necessity for an NGO that runs different projects. For audit this is a necessity.
Please Please Please Please add TB by Class as this is a necessity for an NGO that runs different projects. For audit this is a necessity.
3 votes -
Do not change invoice numbers when importing them
When importing invoices via spreadsheet from another system, keep the invoice numbers exactly as they were instead of overriding them. This makes it somewhat difficult at times to locate the correct invoice.
1 vote -
Remind users via email to refresh their bank connection
Send an email reminder to customers when their bank connection refresh is due, to ensure that all transactions get uploaded.
I didn't log into my account much during 2020 because of the pandemic, and as a result six months of transactions didn't get uploaded to my QB account, which I'm now having to upload manually.
I knew the connection needed refreshed every so often but I thought all transactions would come through no matter how much time had passed. I didn't realise that if you didn't do it every 90 days you risked having missing transactions. Had this been more…
4 votes -
Fix the bugs in Statutory Maternity Pay
Fix the errors in the way you calculate maternity pay (currently you do not do it on the basis of the average of their previous 12 weeks). Also in calculating the NI liability, you do not net off the NI deduction for employers, even though you do show the correct figure in the P32 report. Apparently you have known about this for some time, but have not got round to fixing it.
1 vote -
Create a budget that subdivides by product
When creating a budget, I want to know how much of a certain product I am selling and the cost of sale of that item. When doing a company budget I really don't care about classes, locations and customers, way more important is products. I need to know that information so I can allocate advertising dollars on the ones that make me the most money or need more of a push. This is what a budget is all about so I can then forecast what i expect to sell on a given product. I don't understand why this is not…
1 vote -
Separate QBO and QBOP for the same company ID
I would like to have a run-payroll-access only to a manager because I have both QBO and QBOP accounts but they are currently merged into one company ID.
Basically I want this person to only have access to QBOP but no access to QBO
1 vote -
1 vote
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I request that this system be upgraded to include new columns for Invoices & Estimates.
This will allow to do the following.
PRICE x QUANTITY x WORKING DAYS = AMOUNT
3 votes -
There is only Two Decimal points its effecting my business especially in GCC countries .that is the only reason i am quitting Quickbooks
There is only Two Decimal points its effecting my business especially in GCC countries .that is the only reason i am quitting Quickbooks
2 votes -
understood that there has only few options on the gear with %, but hope to read the P&L YTD report with the % of YTD Income
Understood that there has only few options on the gear with %, but hope there can read the P&L YTD report with % of YTD Income, and % not only compare between the selected period.
1 vote -
Please set the column widths on reports to allow visibility of the columns without the requirement to scroll across or to the bottom of th
The requirement to scroll across and down to review all the columns on a report is most frustrating and time wasting. It stops me recommending QB online. Can you please modify it to allow either columns to be edited out or width changes to suit individual requirement please.
3 votes -
esubmission log
the reports section of payroll lets you view a P32 EPS submission but it does not allow you to view and FPS submission log,
I have contacted Quickbooks and was told to post on here that I would be useful to be able to see it. (along with various other things that a payroll software should be capable of doing but quickbooks isn't)
1 vote -
Tax code link (UK)
when coding notices are integrated with Quickbooks from HMRC it applies them as soon as the are on the HMRC portal and not with the EFFECTIVE FROM Date, this can result in them been applied 1 month early depending on your paydate,
for example new tax codes for Mth1 it tries to apply them on month 12 as they are visible on the HMRC portal before the effective from date.
Sage payroll does not apply them until the effective from date
1 vote -
FPS adjustment (UK)
once a pay run has been submitted to HMRC it is currently not possible to submit and amendment to HMRC
with in sage you can roll back one employee, make and amendment and the submit and FPS adjustment - this tell's HMRC the difference between the original FPS and the amounts after the adjustment,
I called Quickbooks online when I needed to make and amendment, and was told I needed to contact HMRC to notify them of the amendment, HMRC won't allow this, the information has to come from within the payroll software,
Quickbooks then said the only way around…
1 vote -
SKU or ITEM NAME not appearing in Cost of Goods Sold Report in QBO
There is no way to let the SKU or ITEM NAME appear in the "Cost of Goods Sold Report" in QuickBooks Online (QBO), if any user wants to review the variation in cost or for any other purpose. It just lets you to display Memo/Description which doesn't fulfill the need/requirement of user. So there should be an option through which a user can tick mark SKU or ITEM NAME so that it can be downloaded in the report.
Whereas, in "Sales by Product/Service Report" in QuickBooks Online (QBO), it just shows the Sales Price but not the Cost Price so…
2 votes -
Link Charges from Stores to mileage tracker -
When a charge posts to a linked bank account or credit card, the charge could trigger a set mileage in the mileage tracker. It would require the user to set it up, but it would be a big time savings. If I knew that when I use my linked card that it will automatically track the standard mileage that is a big value add for me.
1 vote
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