RETURN THE EMAIL SENT AND VIEWED INFO AT THE BOTTOM OF EACH INVOICE!!!
When I am reviewing the AR report it is ESSENTIAL that I see when the invoice was sent and viewed!!! Once in a while the techs will forget to send them and it is IMPERATIVE that I know if the customer has received the invoice and viewed it... sometimes the CUSTOMER may forget to make the payment and the email messages I send reflect all of that!!! PLEASE PUT IT BACK!! I'm sure that there are great ideas that you are implementing, but this saves SO MUCH TIME for us and saves us calling the customer to see if they've received the invoice... THAT CAN BE ANNOYING AND EMBARRASSING FOR BOTH PARTIES. We are in business and have a reputation to maintain... wasting time...even in the office... is a waste of money. IF YOUR COMPANY IS GOING TO MAKE WASTING MONEY SOMETHING WE HAVE TO DO TO USE YOUR SERVICES, we will find another option. PLEASE HAVE SOMEONE CONTACT ME TO CONFIRM THE RECEIPT OF THIS MESSAGE AND WHAT WILL BE DONE TO REMEDY THE SITUATION. THANK YOU!!
Agreed! The new layout has caused so many issues.
Elaine Platt commented
Why is this gone??? This was a very important feature so we would know how many times the invoice was sent and when customer would view it so they couldn't tell us that it was never received.
Please put it back immediatly!!!