Automated tracking needs fixing for multi-jurisdiction orders
Hey everyone,
I wanted to share some critical feedback regarding how the QuickBooks Mobile App handles Sales Tax calculation on the go.
While the automated tax engine works beautifully on the desktop version, the mobile app experience is causing some major headaches when creating invoices in front of clients. If I pull up an invoice on my phone, the app frequently struggles to geo-locate or pull the correct local tax rate for multi-jurisdiction sales, defaulting to either 0% or an outdated cached rate.
This forces me to save the invoice as a draft and wait until I am back at my desk to manually verify and apply the correct sales tax before sending it to the client.
To the mobile product team: Can we please get a manual "Recalculate Tax" or a reliable tax override toggle directly within the mobile invoice screen? Running into automated calculation errors while on-site makes the mobile workflow incredibly stressful. Thanks!
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Camila Yau
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