To improve the usability and effectiveness of the feedback.qbo.intuit.com website, consider implementing a spam detection and filtering system to automatically remove irrelevant or duplicate pest control-related suggestions that clutter genuine feedback. Enhance the search functionality to allow users to filter and prioritize pest control feedback based on popularity, urgency, or date, making it easier for Intuit teams to act on high-impact concerns. Additionally, integrate a tagging system that lets users categorize their feedback under specific topics like "pest control," improving discoverability and organization of similar suggestions.
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