Custom email address and domain for invoices
We should be able to use a custom email address on our own domain to send invoices from QBO.
It's wild that this isn't already a feature. Invoices from firstname.lastname@example.org are often caught in spam filters. It's simply embarrassing for clients to see the intuit.com address, and for them not to be able to reply.
Invoicing is a part of customer service. A custom email address along with a custom email template should be the absolute minimum.
Xero, Zoho, and most other cloud apps can do this.
If you're concerned about SPF, DKIM, etc., write up a help doc and put the responsibility on the customer.
Rob Pennoyer shared this idea