ACH Fees Pain Ticket - Monitor Recent Change to 1% charge
Recent change of ACH transaction fee has dramatically increased my business operation fee. I receive an email that there will be no extra fee, however, I see 1% charge on every transaction. When I called, I was told that the extra fee was referring to "no charge to move into the new system." I didn't request to change into Next day ACH and would much prefer the old option. Please consider offering options so that customer can choose either next day with 1% charge or 5 days with no charge
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Anonymous
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I totally agree with this comment. It feels like a money grab for a benefit that I don’t want or need. Please give us an option.