I frequently forward emails containing Invoices (bills) in PDF format to: myfakeaccount@qbodocs.com. QBO does a fairly decent job of adding the bill to my account, but fails miserably when sent a Credit Invoice. Since the word CREDIT is prominently displayed where INVOICE is usually found I would think it a fairly easy transition to ad a credit to my vendor account, but NO I must delete the bill it has created and hand add a Credit invoice.

I thought I read that QBO is using A.I. yet it doesn't seem to learn which GL accounts should be suggested for a specific vendor and some vendors send bills what need to be split to different GL accounts. Is there a keyword that I could put in the description that might help with this?