I have just filed a clients VAT. There was a figure of say £4,500 of VAT to pay. This was a figure of £5,200 less £700 of exceptional items from the previous quarter. I spoke to the client, agreed the value and pressed file.

All the screens looked OK, the VAT return filed and was accepted. The screen refreshed VAT return accepted at £5,200. No reports would run - no summary, detail or exception report, I couldn't check what had actually been filed as there is nowhere to see the actual file sent, everything just gave an error.

I checked the audit trail and the journal was posted as £4,500. Still couldn't get any reports to run. Client VERY unhappy at this point!

I eventually logged out and logged back in again and now everything is working at £4,500 and all the reports now run.

I have just spent the better part of an hour on Saturday afternoon getting to this stage and despite just having spent 15 minutes on online chat with QB for them to understand this issue they have asked me to spend more of my time opening a case in this forum.

So as I say - BEWARE OF THE VAT FILING - IT CAN GIVE YOU THE WRONG INFORMATION