QuickBooks Invoice Payments Portal
12328 results found
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Ever since I got a new checking account, I've had to try multiple times over multiple days to pay my rent. I keep getting an error message
Why does my new checking account information not work to pay my rent. It's been 4 months of multiple tries over multiple days to get my payment to go through. I put in my new banking information, set as my permanent information. I keep getting an error statement to try again, or come back later to make a payment. What is the deal?
2 votes -
1 vote
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Customers should see details that business owners can see
Not having original invoice and full job details after a deposit is made is super confusing. Please give details that business owners can see on remaining invoice.
1 vote -
1 vote
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1 vote
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1 vote
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On all invoices it should state exactly what the payment was for and not just an invoice number. This helps your clients keep good books too
On all invoices it should state exactly what the payment was for and not just an invoice number. This helps your clients keep good books as well. Especially ones dealing with different businesses and services.
2 votes -
Details of what is being paid for and refund policy
Just to put details of what is being paid for on invoice and the receipt to say PAID IN FULL. Invoices are contracts and terms of the contract need to be clear between both parties. This is a LOT of money (for us, anyway) and we are deer-in-the-headlights paying for this. We just don't DEAL with this much money so this is quite an event. Refund terms also should be included.
1 vote -
Create an Account Loop
I filled out banking info in all fields. I then choose to create an account as its call to action was front and center. After creating an account I then had to reinput the bank info. It would be nice to input the info, make the payment and then be prompted to make an account. It would also be nice if that payment info auto filled in the create an account section.
Also, it was hard to recognize the pay button at the bottom. More negative space in the bottom fixed bar and lifting the button higher on the page…
1 vote -
Spell out fee for each payment method debit, credit and bank transfer
The fee for each payment method should stated so users can decide which method they wish to use. This fee (pretty sure there is one even for bank transfer) does not show even to the end.
2 votes -
1 vote
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Enable ability to pay different amount from invoice
You billed me incorrectly, and there is no way topay an amount less than what is on the bill. You now owe me a $20.00 credit. I just opened my account, and you charged me a late fee of $20.00. I just called you on Friday to open the account, how can it possibly be late?
1 vote -
Due date should not be a month before I first receive the invoice
Due date should be the same as the first delivery of the invoice or after. I just last week on December 4 received an invoice whose due date was November 1.
1 vote -
I often lose emails, so I prefer an old fashioned paper statement that arrives in the mail.
Just mail an invoice if you want to be paid quickly! Emails get forgotten if ever seen at all.
1 vote -
Merge the Bill and Receipt into 1 pdf after payment for us to save/print for our records
Save us time by merging the receipt after payment to the Bill for us to save as one document so we don't have to download or save both as separate documents...
3 votes -
Include instructions in invoice e-mail on how to browse to your site and pay - offer other secure payment methods
I felt extremely uncomfortable clicking on a button to go to a QuickBooks site to put in banking info.
People should not be clicking on links in emails. And responsible businesses should not be encouraging it.
People should REALLY not be clicking on links/buttons in emails and putting in payment information.
People should have ALARM BELLS GOING OFF if they see a link in their invoice email to a generic, multi-tenant site where anyone can pretend to be someone else.
Clicking on a button/link in an email is a good way to have your identity, or worse, your…
1 vote -
Since I do not go into my email consistently, I would rather receive all contact by paper mail, including bills and any other information
Since I do not go into my email consistently, I would rather receive all contact by paper mail, including bills and any other information
2 votes -
Set up the bank login integration to pay with account
There are existing integrations that are secure ways of logging in to pay with your bank account. It's much faster and easier than having to type all your routing and account numbers for bank transaction.
2 votes -
1 vote
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make it easier to get a copy of an invoice that shows it was paid
After I pay an invoice, there is a link to download a copy of the invoice. But that pdf copy doesn't show the invoice was paid! If I go back to the "payment request" email and click on "review and pay," that will take me to a page saying the invoice was paid and will let me download a proper invoice saying "PAID." But those extra steps shouldn't be necessary, especially because most of the time I do that I'm forced to log in again -- including getting a 2FA code from my authenticator app and submitting it. (That's another…
0 votes
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