Custom Email Messages by Invoice Template
Ability to have custom Email messages for each Invoice template instead of only one email message for all Invoices. The current feature does not allow us to customize the email message for items like past due invoices, special invoice runs, etc. Having this option would allow a better customer experience and also allow a custom message with the payment link directly from QuickBooks.
Tammie Warren
shared this idea
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Phill Jones commented
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Steve Meadows commented
One of the advantages of an *online* system is to communicate with customers electronically (i.e. often via email) in tailored ways. Thus, I echo the sentiments of Joanne (Aug 23rd 2022 comment). Without an ability to customize the email subject and message, the value of customized templates for various types of Estimates and Invoices is *dramatically* reduced.
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Tiffiny Taylor
commented
Remove or Customize the section "Your invoice is ready!"
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Peter Hanley
commented
The ability to edit email template messages is very important.
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Joanne Allen
commented
Please add this feature!! It is disappointing that when we make an invoice template it appears that we are able to customize the email message, but it actually edits the default message for ALL invoices, not just the current template.