QuickBooks Invoice Payments Portal

How can we improve your experience paying invoices online?

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  1. Send the email confirmation to the correct email address!

    How about sending the payment confirmation to the correct person!

    3 votes
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      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
    • Do Not Trust Emails. When Billing In That Form, One Risks Invoice Being Lost In Cyberspace

      For years, Haskin's Printing literally mailed an invoice to the Clinic.

      Consequently, we were never late.

      The current billing method almost guarantees non-receipt of invoice, which either journeys into Spam, or becomes lost in cyberspace..

      3 votes
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      • Can you guys make it to where customers can send receipts to their email.

        Can you guys make it to where customers can send receipts to their email.

        3 votes
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        • Correction

          Please spell my name correctly! Sherry SOMERVILLE! Thanks

          3 votes
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          • Under Green Button saying INVOICE in email put (Pay Now)

            Simply change the invoice button to say "pay now" or "pay by card" under the view invoice button in the email

            3 votes
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              1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
            • 3 votes
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              • i want payment receipt emailed to me automctically

                i want an email receipt of payment automatically email to me.

                2 votes
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                • Email receipt option

                  Create a field to enter an email (or more) where the receipt can be sent.

                  2 votes
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                  • Notify Payer of Returned/Failed Payment.

                    If a payment is rejected for any reason, the payer should be notified that it happened AND have the ability to see if an account number was entered wrong and the reason for rejection of payment. Just got off the phone with customer service- as a payer, they can’t pull up my transaction history (even with the transaction ID and invoice number) without the payee (the person providing the service) involved due to security reasons.

                    2 votes
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                    • Confirmation Sent to Wrong Email

                      Every time I make a payment the confirmation email gets sent to David Morgan (davidmorgan@goldenhills.org) instead of to my email (jessikasheffield@goldenhills.org). Not sure why!

                      2 votes
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                      • add email option to send payment receipt

                        I did not see option to send my receipt to my email

                        2 votes
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                        • I would like to be able to attach a PDF file when sending an invoice from QBO

                          I would like to be able to attach a PDF file when sending an invoice from QBO

                          2 votes
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                          • Send paper receipt by mail. I don’t have a printer.

                            I don’t have a printer tee. Others don’t have internet at home and go to Starbucks. Sending paper receipt helps. Make it an option.

                            2 votes
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                              1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                            • Payment button on email no longer obvious - needs to be better labeled

                              With the new email format for invoices there is no clear indication of how to pay with credit card. The only button on the email says print/save which does take you to a payment option but there is no indication that this is the case. Now I need to update the email body with instructions. The previous format was better and so why was it downgraded?

                              2 votes
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                              • Notify Specific Users when Invoice is Paid

                                I would like to have a specific user receive notifications when an invoice is paid.

                                2 votes
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                                • Prevent invoices from being filtered and missed in email

                                  You email was filtered and I would not have seen the invoice at all had I not searched for it in my email. You can embed something that tells you whether or not the invoice was opened and if not send a reminder or something to rectify the situation. You can also try to send emails in more than one way so that filters will be avoided. Metrics on how long it takes to open emails can also be used for A/B testing different methods (of trying to avoid filters).

                                  2 votes
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                                  • pdf receipt to upload

                                    receipts downloadable in pdf format so can upload to quickbooks

                                    2 votes
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                                    • edit the form style for expense voucher

                                      edit the form style message for payment / expense voucher

                                      2 votes
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                                        1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Your payment page crashed 4 times. That is 4 times I had to enter credit card information. When you link from an email bill it should go d

                                        When jumping from an email link to go and look at or pay an invoice, the link should be direct to login or create account. Your payment page crashed 4 times which means I had to enter my info 4 times.

                                        2 votes
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                                        • Make additional payment from invoice receipt

                                          I received a confirmation email after I paid my deposit. Later, I didn’t know where to go to make another payment. After calling the office, I was instructed to click on ‘View Invoice.’ That verbiage is misleading for those who simply need to make a payment. I would like to see a button that says ‘Make Payment’ or something else to that effect.

                                          2 votes
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                                          QuickBooks Invoice Payments Portal

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