When emailing an invoice to a customer, it would be nice for the email to show coming from the name of the business instead of the first part of the email address.
Heleen Rossouw commented
I know this is not paying an invoice but a suggestion when creating an invoice.
When creating an invoice you can choose to save and send the invoice to the customer. When going back to the invoice it indicates that the invoice was send on XX day at XX time but it is not reflecting to whom it was sent.
This is critical information as when an invoice is unpaid you need to inform the client to whom the email was sent.
You also can not just check what the email address on the customer profile is as this could have been another email address that might have been changed since issuing the invoice and following up on it, it might also be that you more than 1 email address on the customers profile but when issuing the invoice it was sent to only one of them (by choice).
Beverly Willis commented
I would like to be able to set up one set of email addresses to just receive sales order acknowledgements, and another set of email addresses to just receive invoices. Currently, I do not see where QB has this ability to separate them out. So, what happens is everyone gets everything, regardless of whether they want them or not. Please help-this is becoming a major bone of contention between us and our customers.