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Anonymous

← Customer Feedback for QuickBooks Online

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4 results found

  1. Allow us to choose a date and review before submitting payment

    22 votes

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    1 comment  ·  QuickBooks Invoice Payments Portal  ·  Admin →
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    Anonymous commented  · 

    Clearly you have a problem with the way your payment system is set up! All of these items have the same theme - payment was confirmed before the customer expected it to be. I was trying to pay 1/2 my invoice amount per my contract terms. I came up with the wrong amount b/c I transposed 2 of the numbers in the total amount when calculating half & saw my mistake on what I thought was a confirmation page. I pressed "return to Invoice" thinking I could correct my mistake before confirming the payment. When I put in the correct amount of 1/2 my invoice total, I ended up paying most of the whole invoice & my work hasn't even started & there is no way to cancel one of the payments! FIX THIS PROBLEM!!!

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  2. Add a confirmation step before final payment

    14 votes

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    1 comment  ·  QuickBooks Invoice Payments Portal » Other  ·  Admin →
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  3. Pre-Confirmation Page before Payment submission

    6 votes

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    0 comments  ·  QuickBooks Invoice Payments Portal » Payment Method  ·  Admin →
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  4. No payment review screen before paying and wasn't able to change the amount to be paid of 20% deposit amount which I was told I could

    12 votes

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    0 comments  ·  QuickBooks Invoice Payments Portal » Scheduling Payment  ·  Admin →
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    Anonymous supported this idea  · 

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