AdminQuickBooks Customer Success (Admin, QuickBooks Online)

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  1. 11 votes
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    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    Users overwhelmingly want a better way to manage their account and subscription within the Mobile app. Tons of pain for our customers to be forced into the browser to cancel.

  2. 41 votes
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    1 comment  ·  QuickBooks Mobile Feedback Forum » Inventory  ·  Flag idea as inappropriate…  ·  Admin →
    AdminQuickBooks Customer Success (Admin, QuickBooks Online) shared this idea  · 
  3. 60 votes
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    7 comments  ·  QuickBooks Mobile Feedback Forum  ·  Flag idea as inappropriate…  ·  Admin →

    Currently the app does not work well on the iPad. It would be nice as a customer if I could leverage the use of a tablet to the app to run my business on the go.

    AdminQuickBooks Customer Success (Admin, QuickBooks Online) shared this idea  · 
  4. 3 votes
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    We're working to enable it.

  5. 3 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    The amount field is a changeable field. You can adjust the amount and pay partially.

  6. 2 votes
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    Hi Scott,

    You have nothing to worry about. We will process the payment correctly.

    Daniel

  7. 61 votes
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    2 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  8. 2 votes
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    1 comment  ·  QuickBooks Invoice Payments Portal  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, we’re aware of this problem and are working on releasing a fix as fast as possible. ~ Jon, Web Engineer

  9. 817 votes
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    105 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  10. 3 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  11. 668 votes
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    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    Are you able to integrate a feature to allow me approve my employee timesheets from within the app

  12. 50 votes
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    2 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  13. 86 votes
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    13 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  14. 7 votes
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    Currently you can go to the following site to verify the status of your deposit: merchantcenter.intuit.com

    We’re currently working on making our language more clear in the app though so that when your invoice is paid, there will be a reminder that you’ll receive your money from your customer in 5-7 business days (often sooner) for credit card transactions and typically within 1-2 business days if the customer paid via ACH

  15. 15 votes
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    Sometimes while I'm creating an invoice, it will either time out or I'll have to get out of the app for a minute. When I come back to it all my work is gone! It would be great if the app automatically saved my work every 30 seconds or something

    AdminQuickBooks Customer Success (Admin, QuickBooks Online) shared this idea  · 
  16. 83 votes
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    11 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  17. 1 vote
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    The invoice you’re viewing is not enabled for online payments by your merchant. For future invoices, please reach out to your merchant and ask him to enable the invoices for online payments.

  18. 476 votes
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    40 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  19. 5 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    AdminQuickBooks Customer Success (Admin, QuickBooks Online) commented  · 

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  20. 3 votes
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    AdminQuickBooks Customer Success (Admin, QuickBooks Online) shared this idea  · 
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