AdminQuickBooks Customer Success (Admin, QuickBooks Online)

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  1. 2 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    As technology improves, we want to make sure you get the best and most secure experience. Therefore, we are dropping support for Internet Explorer 11.

    Please upgrade to the latest version of one of these browsers:

    - Microsoft Edge
    - Google Chrome
    - FireFox
    - Safari

    Daniel, Sr. Product Manager – QuickBooks Payments 

  2. 13 votes
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    Users overwhelmingly want a better way to manage their account and subscription within the Mobile app. Tons of pain for our customers to be forced into the browser to cancel.

  3. 47 votes
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    7 comments  ·  QuickBooks Mobile Feedback Forum » Projects  ·  Flag idea as inappropriate…  ·  Admin →
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    Mobile Users want the ability to sort their projects by priority, due date, or other attributes.

  4. 71 votes
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    3 comments  ·  QuickBooks Mobile Feedback Forum » Inventory  ·  Flag idea as inappropriate…  ·  Admin →
  5. 64 votes
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    7 comments  ·  QuickBooks Mobile Feedback Forum  ·  Flag idea as inappropriate…  ·  Admin →
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    Currently the app does not work well on the iPad. It would be nice as a customer if I could leverage the use of a tablet to the app to run my business on the go.

  6. 22 votes
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    4 comments  ·  QuickBooks Mobile Feedback Forum  ·  Flag idea as inappropriate…  ·  Admin →
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    Overall I am pleased with the app. I have QuickBooks online for my desktop and use the app when in the field taking and fulfilling orders. I have two issues with the app. First, there is no “credit memo” feature on the app. The desktop version has it. Some of my customers require separate receipts for incoming and outgoing products. I have to login to the desktop version to print a credit memo. Further more, if an employee did he would have access to company banking, personal info, etc. That’s not acceptable.

  7. 7 votes
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    We're working to enable it.

  8. 4 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    The amount field is a changeable field. You can adjust the amount and pay partially.

  9. 2 votes
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    Hi Scott,

    You have nothing to worry about. We will process the payment correctly.

    Daniel

  10. 104 votes
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    3 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  11. 2 votes
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    1 comment  ·  QuickBooks Invoice Payments Portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Hi, we’re aware of this problem and are working on releasing a fix as fast as possible. ~ Jon, Web Engineer

  12. 1,981 votes
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    223 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  13. 4 votes
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    The payment method type is decided by the merchant. We can't present payment method that has not been allowed for the invoice.

  14. 692 votes
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    Are you able to integrate a feature to allow me approve my employee timesheets from within the app

  15. 60 votes
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    2 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
  16. 112 votes
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    14 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  17. 7 votes
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    Currently you can go to the following site to verify the status of your deposit: merchantcenter.intuit.com

    We’re currently working on making our language more clear in the app though so that when your invoice is paid, there will be a reminder that you’ll receive your money from your customer in 5-7 business days (often sooner) for credit card transactions and typically within 1-2 business days if the customer paid via ACH

  18. 24 votes
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    Sometimes while I'm creating an invoice, it will either time out or I'll have to get out of the app for a minute. When I come back to it all my work is gone! It would be great if the app automatically saved my work every 30 seconds or something

  19. 112 votes
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    14 comments  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

    An error occurred while saving the comment

    Dear customer, the amount field is a changeable field. You can adjust the amount and pay partially.

  20. 1 vote
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    1 comment  ·  QuickBooks Invoice Online Checkout  ·  Flag idea as inappropriate…  ·  Admin →
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    The invoice you’re viewing is not enabled for online payments by your merchant. For future invoices, please reach out to your merchant and ask him to enable the invoices for online payments.

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