Account Maintenance in the Mobile App
There is no current way to downgrade licenses if a customer needs to.
this is really unhelpful i was advise i could download the data and then re-import most of it into a new account however this could not be done for journal entries and any invoices you have previously match would have to be re matched.
Meaning i would have to go through and redo lots of work for a client. this is really not suitable as if you did not go through and redo all the transactions or journals the balance sheet would be wrong not great when you need information to be correct for reporting purpose for example to HMRC.
Customers might need to downgrade but to have to go through all previous transactions for example and rematch them this would take a long amount of time especially if your have 2 or 3 years worth on the old licenses you would expect in this day and ages that Intuit would have a way of migrating data to a new account, i can understand losing some functionality in certain area that might have been available on say the plus version if you downgrade to essentials but not to have to redo basic data.
Kieran Hibbert
shared this idea
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Rajni Singhal commented
Great insights on account maintenance in mobile apps! Regular updates, bug fixes, and user data management are key to smooth performance. mobile app maintenance services ensure apps remain secure, efficient, and user-friendly. Investing in professional maintenance helps businesses retain users and deliver a seamless experience across devices.
Visit us-: https://www.jploft.com/mobile-app-maintenance-services -
TLC Hacker commented
Account maintenance in a mobile app ensures user profiles stay secure, updated, and personalized—boosting overall user satisfaction and functionality. Just as regular digital upkeep is vital, maintaining your home with quality features is equally important. Timber roof windows not only enhance natural lighting but also improve energy efficiency and comfort. At AK Roof Windows, our Timber Roof Windows are built for long-term performance and Skylight Roof Windows https://akroofwindows.co.uk/ style, helping homeowners maintain a healthy, well-ventilated living environment—just like keeping your app account in top shape ensures a seamless user experience.
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Users overwhelmingly want a better way to manage their account and subscription within the Mobile app. Tons of pain for our customers to be forced into the browser to cancel.
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Daniel Mak
commented
CAnnot agree more to what Kleran has said. However, downgrading is available for US but not for international accounts which is grossly unfair and unacceptable.
