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QuickBooks Invoice Payments Portal

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How can we improve your experience paying invoices online?

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514 results found

  1. The "Review and Pay" in the email is not obvious. It needs a verb, eg "Click to review and pay"

    1 vote
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  2. Make sure the email notification does not go to my spam folder. (macOS Mail)

    The invoice notification goes to my spam folder in mac Mail.

    1 vote
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  3. Money on the Way emails should have itemized list and not just total

    When you receive a "Money on the Way" email, it should have an itemized list of your deposit and not just the total so you can track where it is from easier

    1 vote
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  4. Email a receipt

    email the receipt should be an option - this is 2022.

    11 votes
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  5. Make email confirmation of payment mandatorily required by the billing party or at least be the defualt setting.

    Email confirmation of your QuickBooks bill pay should be required by the billing party or paying customer should have the option on every invoice to indicate send me email confirmation and to what email, and this setting should be saved. It is really nasty to the consumer that apparently the billing party can turn off email confirmation. Small sometimes nefarious local businesses is where lots of little petty ripping off takes place by accident or on purpose. Don't you read the news? Get with it QuickBooks, this is the 21st century and consumers need all the real conveniences and protections…

    2 votes
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  6. send a copy to my email

    Please send me a copy of my receipt so I have a record that the bill has been paid

    2 votes
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  7. Make the sender's name the merchant, not "Quickbooks"

    Send invoices from the Merchant's email, or put merchant's name in the subject line so one can tell it's not spam and who it's from at a glance.

    2 votes
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  8. find out why my invoices are not being delivered to my email address "beijing20032002@yahoo.com"

    Hi Kenneth,
    I have included links here to two invoices that have not made it to your email box for some reason. It appears they have, as in the past been bouncing back to us.
    Here is one. For July membership and storage.
    Here is another. This one is for the Shozo workshop.

    Please let me know if you have any questions.
    Betty

    1 vote
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  9. Response time after clicking on the link to make a payment takes too long.

    When clicking on the link to make a payment, it takes too long to open the payment page! This is the only time I have an issue with lag time when clicking on a link.

    2 votes
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  10. Change your e-mail address - it looks like a scam.

    quickbooks@notification.intuit.com looks like an internet scam address.

    14 votes
    1 comment  ·  Emails  ·  Admin →
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  11. Custom Email Messages by Invoice Template

    Ability to have custom Email messages for each Invoice template instead of only one email message for all Invoices. The current feature does not allow us to customize the email message for items like past due invoices, special invoice runs, etc. Having this option would allow a better customer experience and also allow a custom message with the payment link directly from QuickBooks.

    10 votes
    4 comments  ·  Emails  ·  Admin →
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  12. The link that is sent out in the invoice email should use https, not http.

    Even though the insecure link in the email redirects to a secure site, the fact that we have to load an insecure link allows for a man-in-the-middle attack where a hacker posing as the insecure server could redirect to a malicious site instead of the secure intuit site.
    All web traffic should use SSL all the time. Period. Dumb cat videos are encrypted so invoicing sites should absolutely be. Don't even have links.notification.intuit.com listen on port 80 at all.

    11 votes
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  13. Customizing the Payment Notification Template

    QB Online needs to allow customizing the Payment Notification template sent to Payees. For example, we would like to be able to include the contents of the Memo field in the notification sent to Payees so that they can see the details of what they're being paid for (not every payment is based on a PO).

    1 vote
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  14. email paid recpt back to customer - similar to pay pal

    email paid recpt back to customer - similar to pay pal

    2 votes
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  15. Resume sending a confirmation email to the person paying the bill

    Resume sending a confirmation email to the person paying the bill. I used to get one but I have not for the last several weeks.

    1 vote
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  16. receipts could be send to email would be eaisier

    3 votes
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  17. When sending invoices by email put the pay/view link at the top of the page!

    When sending invoices by email put the pay/view link at the top of the page! I did not realize for a long time that a lot of my vendors had pay online feature because the link was all the way at the bottom. I get so many emails I just print the pdf and move on to next email.

    1 vote
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  18. Sender’s name

    Please include senders name in email, not just their company. The email was almost impossible to find.

    1 vote
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  19. When I click on an invoice link, please recognize I have an account already and take me straight to login.

    When I click on an invoice link, please recognize I have an account already and take me straight to login.
    Also, the link/text to login is way too small!

    2 votes
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  20. Include instructions in invoice e-mail on how to browse to your site and pay - offer other secure payment methods

    I felt extremely uncomfortable clicking on a button to go to a QuickBooks site to put in banking info.

    People should not be clicking on links in emails. And responsible businesses should not be encouraging it.

    People should REALLY not be clicking on links/buttons in emails and putting in payment information.

    People should have ALARM BELLS GOING OFF if they see a link in their invoice email to a generic, multi-tenant site where anyone can pretend to be someone else.

    Clicking on a button/link in an email is a good way to have your identity, or worse, your…

    1 vote
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