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QuickBooks Invoice Payments Portal

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How can we improve your experience paying invoices online?

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514 results found

  1. Don't offer Vendors options for receiving payment

    If I pay a Vendor via ACH, I intend them to receive my payment not an email that they must respond to saying which way they want to receive payment. This irritates my vendors and looks like a virus. It is also deceptive in that if they choose other options they are charged a fee. You are getting enough money from me - don't try to scam my vendors. Shame on you for trying to make money grabs at every turn. So dissappointed!

    The only way I can find to avoid this is to not enter an email address for…

    1 vote
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  2. I just paid and receipt is blank page with your logo only

    have an additional e-mail entered by the payer and e-mail the receipt

    3 votes
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  3. Send invoice and all tax-related correspondence to the person noted as the primary contact.

    Somewhere earlier in the tax-preparation process, notify the primary contact
    1) the invoice will be sent via email.
    2) tax returns will not be sent until invoice is paid.
    3) explain what the "sales" means on the invoice.

    0 votes
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  4. Please insert Billing Company name as first name in Subject Line so email does not look like spam

    Email currently looks like spam, and on many email systems, cannot see far enough into email subject line to see it is at all relevant to me.

    Current email subject:
    Invoice ####-####-# from [insert long name here long name] dba [billing company]

    Consider:
    [billing company] Invoice ####-####-#

    Don't even need to mention the "from X dba" aspect in the subject line, that can be in the email body, covering legal requirements, while the subject line points me to knowing who the bill ITSELF is from immediately. That is most important to getting a bill paid: a user knowing they RECEIVED…

    2 votes
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  5. Please use a HTTPS secure site. Right now it comes up as an insecure website.

    Please use a HTTPS secure site. Right now it comes up as an insecure website. THe computer blocks it and it's insecure to be sharing money and sensitive banking information over insecure website.

    21 votes
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  6. Send out invoices a week before due. Not after they are due

    Send out invoices a week before they are due.. Not two weeks after stating it is overdue

    6 votes
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  7. Please send a paper bill via USPS to my home address. I receive so many emails that I can't guarantee that I will see your email bill.

    I need a paper bill sent to my home address as it's too easy to miss an important email amidst the deluge of emails I receive daily.

    3 votes
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  8. Email Notification that a customer has paid an invoice

    Suggestion : Please enable a feature to send me a notification when an invoice is marked as paid. It is normally the customer that emails me to say they have paid. And it would be better for the system to notify me so I can be proactive with sending them a receipt.

    Better still please make an option to automatically send the customer a receipt on payment.

    At least one of these 2 options is needed and a weakness of QB

    2 votes
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  9. This was the best l have ever had. Thank you Lathy Parker

    I never knew bill paying could be so easy. No passwords no emails. Just pay the bill. It was great
    Thank you
    Kathy. Parker

    1 vote
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  10. You could tell me what it was I was paying for instead of sending a vague email

    Life is too busy, I barely remembered what this (might) have been for. Is it for tickets? where do I get them then? What is the next step? Who do I talk to? What is the event, what is the date? Where are my seats?

    2 votes
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  11. I would rather get my invoice at the end of the current month

    I would rather get my invoice at the end of the current month so that I am not paying for work not completed

    1 vote
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  12. cc email address populates on invoice made from estimate

    Currently on an estimate, you can add "to" and "cc" email addresses and create an invoice from the estimate. Everything copies over from the estimate except the "cc" email addresses. Please fix this so cc email addresses also transfer into the invoice populated from the estimate if cc addresses are on the estimate. Thank you!

    1 vote
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  13. Change the title of the email you send

    The email you send is titled “new payment request.” At a glance, this looks like an incoming payment. The title of your emails should read “new invoice“. This will be less confusing for people who are using email on a small mobile device.

    1 vote
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  14. click on bill pay from outlook

    I am unable to click and access the bill pay in the email I receive in Outlook (2007). I have to forward the email to a gmail account and from there I can click on the link. I know this isn't a universal problem, because we receive QB invoices from another vendor that DO work within Outlook. Unfortunately this vendor does not know how to fix the issue.

    1 vote
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  15. EMAIL THE RECEIPT

    holy ****. Its 2023 and this isn't a thing for a finance company?

    1 vote
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  16. Email the invoice closer to the date the service was scheduled

    I received an emailed invoice 296404 for $164.48 & paid it on 7/7/2022. I received another emailed invoice 296487 on 10/20/2022 for $210.00. I hadn't found the last invoice since the problem was not resolved by your service techs. I had to pay another water well service person that replaced the whole relay box since he didn't have a replacement relay contactor that was ruined by fire ants. Your technicians missed this actual problem & I had a pay for 2 calls that didn't resolve the problem. It's been working since the Wimberley water well serviceman fixed the problem. I…

    1 vote
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  17. Send Email Confirmation of Receipt

    Send email confirmation of receipts to the email account that it was paid from.

    1 vote
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  18. Correct the conflict with AOL Acct holders. The invoices are not received. Your tech support team is aware of this ongoing issue.

    Apparently several AOL account holders for our merchant cannot receive the invoices. The email address of the merchant via intuit/quickbooks is not blocked or filtered by spam. This problem began several months ago. Our merchant tried a different AOL address which allowed the invoice just once. I had a lengthy call with your tech customer support folks. She said they were aware of this issue and would make its correction a priority. It’s been a month and I still cannot receive the invoice. Neither can my husband at his AOL email address. I just reactivated an old AOL account and…

    2 votes
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  19. I should be able to edit the text in - "Review and Pay" button in the invoice email.

    I should be able to edit the text in - "Review and Pay" button in the invoice email.

    1 vote
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  20. stop hassling me over payment

    Our appointment was finally confirmed on Saturday 9.10 after 6pm @ night. The appointment was setup up for Sunday 9.11@ 5:30pm. Even though it Labor Day weekend and I just received my 7th email about paying the bill asap. Horrible

    1 vote
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