QuickBooks Invoice Payments Portal

How can we improve your experience paying invoices online?

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  1. Notify Specific Users when Invoice is Paid

    I would like to have a specific user receive notifications when an invoice is paid.

    2 votes
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  2. E-mail the invoice before the reminder one day before it is due. One day's notice with a threat of cutoff is not right.

    My first notice of an invoice should not be the 'reminder' invoice that my service will be cut off in one day without receipt of payment. If you cannot send the initial invoice, provide an alternative automatic payment method. It must be one or the other...or I am going back to seviernet despite your two-year contact.

    2 votes
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  3. Prevent invoices from being filtered and missed in email

    You email was filtered and I would not have seen the invoice at all had I not searched for it in my email. You can embed something that tells you whether or not the invoice was opened and if not send a reminder or something to rectify the situation. You can also try to send emails in more than one way so that filters will be avoided. Metrics on how long it takes to open emails can also be used for A/B testing different methods (of trying to avoid filters).

    2 votes
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  4. pdf receipt to upload

    receipts downloadable in pdf format so can upload to quickbooks

    2 votes
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  5. edit the form style for expense voucher

    edit the form style message for payment / expense voucher

    2 votes
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  6. Your payment page crashed 4 times. That is 4 times I had to enter credit card information. When you link from an email bill it should go d

    When jumping from an email link to go and look at or pay an invoice, the link should be direct to login or create account. Your payment page crashed 4 times which means I had to enter my info 4 times.

    2 votes
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  7. Make additional payment from invoice receipt

    I received a confirmation email after I paid my deposit. Later, I didn’t know where to go to make another payment. After calling the office, I was instructed to click on ‘View Invoice.’ That verbiage is misleading for those who simply need to make a payment. I would like to see a button that says ‘Make Payment’ or something else to that effect.

    2 votes
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  8. E-mail Payment confirmation to me or/and a third person

    I would like a link for sending the payment confirmation to me or/and a third person. Thank you!

    2 votes
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  9. Proof of Service at end of the Year!

    It would be nice to receive proof of service at the end of the year for an out expenses you can give me a 1099

    2 votes
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  10. Provide an opportunity for an electronic receipt

    Provide an opportunity for an electronic receipt

    2 votes
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  11. allow email of receipt. can't believe it's not already an option!

    allow email of receipt. can't believe it's not already an option!

    2 votes
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  12. Be able to track delivery of an email RECEIVED or FAILURE

    Be notified that an emailed invoice WAS or WAS NOT delivered to the customer.
    Many invoices are delayed payment due to miss typed email address or dead emails due to persons no longer being employed.

    2 votes
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  13. 2 votes
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  14. a feature that indicated that the invoice was received; not just sent.

    I would really like to know if the customers received and or opened the invoices I sent. I recently discovered that I was sending them but even though it was shown as send they didn't receive it and I didn't know.

    2 votes
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  15. pay the invoice was perfect. I don't think you can get any better. great service

    Paying my invoice was so easy, there is no improvement needed. And the customer service was excellent. Thank you very much

    2 votes
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  16. Need to receive invoice electronically on the first of the month when it is dated

    I need to receive my monthly invoice via email on the first of the month as the invoice is dated. I have not been receiving them until after the due date.

    2 votes
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  17. Can you please send me future statements via e-mail. Thank you

    Can you please send me future statements via e-mail. Thank you

    2 votes
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  18. The link in the email I got said "View Invoice". To me kind of misleading since the invoice was attached. Make it say "Pay Invoice".

    The link in the email I got said "View Invoice". To me kind of misleading or confusing since the invoice was attached. I looked at the attachment and didn't think much about the link. Just thought I had to call to make a payment. Why not make the link say "Pay Invoice" or at least somewhere in the email say to make a payment click here.

    2 votes
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  19. It would be great if you could have a .pdf of the confirmation mailed to your default e-mail

    It would be great if you could have a .pdf of the confirmation mailed to your default e-mail

    2 votes
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  20. email invoice directly to my business account

    Please edit my email address in the system. It should be mailed directly to my business account.

    Best,

    MHS Team

    2 votes
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