If you are experiencing issues where FTM 2019 will not connect to Ancestry, you are not alone, as this is a common problem faced by many Family Tree Maker users. The connection between Family Tree Maker (FTM) 2019 and Ancestry is essential for syncing family trees, accessing online hints, and collaborating with other researchers. When FTM 2019 fails to connect, it can be caused by several factors including outdated software versions, internet connectivity issues, firewall settings, or incorrect login credentials. One of the first steps to resolve the issue is to ensure that you have the latest update installed for FTM 2019, as developers frequently release patches that address compatibility problems. Additionally, verify that your Ancestry account is active and that you are using the correct login details. Sometimes, security software such as firewalls or antivirus programs can block the connection, so checking these settings or temporarily disabling them may help. It’s also important to confirm that your internet connection is stable, as an intermittent connection can disrupt the sync process. In some cases, clearing the cache or resetting the Family Tree Maker settings can restore the connection. If none of these solutions work, contacting the software’s technical support or checking online forums for recent reports of server outages may provide further guidance. By methodically troubleshooting the various potential causes, you can usually resolve the problem where FTM 2019 will not connect to Ancestry and resume your genealogy research without further interruptions.

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