How can we improve your experience paying invoices online?

Ability to Pay Remaining/Outstanding Balance

Have the ability to pay multiple invoices in just one payment - When there are multiple invoices outstanding, I would like to select which ones or all to pay in one payment instead of having to pay them all individually.

660 votes
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

57 comments

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Anonymous commented  ·   ·  Flag as inappropriate

    it would be very helpful to py multiple invoices at one time or to have a pay now link on statements. pleae make this change

  • Lindsay McNeal commented  ·   ·  Flag as inappropriate

    This really is a necessity. I've had to re-write our email template to account for the fact that the customer is still unable to just pay the balance on the statement. I then have to go into each customer's account to select past due or partially paid invoices and resend them with the statement. I have to go through over 1,000 customers to do this on the 1st of every month. It takes my undivided attention to do this and takes more than half a day. Then, by sending them in bulk like that to one email address, they won't all be received on the customer's end because some accounts believe them to be spam. It's absurd. PLEASE FIX THIS.

  • Anonymous commented  ·   ·  Flag as inappropriate

    It is ridiculous that my clients aren't able to pay all their outstanding invoices in one link! I cannot tell you how embarrassed to tell them that our platform, Quickbooks, does not allow a simple Pay Now link in their statement email to allow them to pay for all their outstanding invoices. I also cannot tell you how much time I've wasted having to resend each and every outstanding invoice or even going in and creating a NEW invoice with the total amount only to have to remember to delete that one after I've sent it. Tell me now that you have fixed this. I see that I am not the only one!!!

  • Todd Lester commented  ·   ·  Flag as inappropriate

    This is a little behind I would say. I am sure there are many businesses, like mine, where customers run up several invoices per month and pay them all off at once. 90% of my customers want to do exactly that, none of my repeat customers want to pay individual invoices.

  • Peter Grahn commented  ·   ·  Flag as inappropriate

    This is needed. Having clients pay multiple invoices is burdensome and makes them not want to use the "pay now" feature

  • June Torrance commented  ·   ·  Flag as inappropriate

    I need the ability for a customer to pay multiple invoices online at one time. They currently have to pay each one separately or overpay on one. When they overpay I have to go in and apply the credit. I'd really prefer they be able to see/pay other open invoices in one transaction.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We need to be able to pay multiple invoices at one time via ACH. It is ridiculous that you can only pay one invoice at a time.

  • Jennifer Kenbeek commented  ·   ·  Flag as inappropriate

    Please add this ability ASAP. It is really inconceivable that you have not added it yet. Our customers often have multiple invoices. What a hassle for them to have to pay each one individually. Make a payment option on the statement.

  • Paul commented  ·   ·  Flag as inappropriate

    This would be a great feature for our business and our clients. Please add it soon!

  • Elizabeth commented  ·   ·  Flag as inappropriate

    Please allow for multiple invoices for single customer to be paid in one payment. This should be an easy programming fix.

  • Anonymous commented  ·   ·  Flag as inappropriate

    We REALLY need to allow customers to pay multiple invoices with one link / one ACH or credit card. It is ridiculous to have to recreate invoices to include past invoices so a client can pay total balances due!!

    PLEASE PLEASE PLEASE!!

  • anonymous commented  ·   ·  Flag as inappropriate

    yes please!! Allow for multiple invoices for single customer to be paid in one payment!! or to allow the paylink button to appear on statements.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I would prefer the 'pay now' link appeared on the statement rather than the invoice. That way they could see total owed at the time of payment. Many have missed late payment or interest and have to make an additional payment.

← Previous 1 3

Feedback and Knowledge Base