Customer service reps with QuickBooks are unaware of how to change the MCC code inside a merchant account. This is a huge issue causing transaction funding delays. Please train you customer service reps on the process and advise on this thread of the steps to expedite the change.
For example a 5399 MCC code is for a Misc general contractor and needed to be changed to a 5039 MCC code for a Construction Materials how is this process done? Customer service seems to have no idea on how to complete this step.
The topic should be on how to CHANGE a MCC code.
Customer service reps with QuickBooks are unaware of how to change the MCC code inside a merchant account. This is a huge issue causing transaction funding delays. Please train you customer service reps on the process and advise on this thread of the steps to expedite the change.
For example a 5399 MCC code is for a Misc general contractor and needed to be changed to a 5039 MCC code for a Construction Materials how is this process done? Customer service seems to have no idea on how to complete this step.