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Jason, Fraud Analyst II

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    Jason, Fraud Analyst II commented  · 

    The topic should be on how to CHANGE a MCC code.

    Customer service reps with QuickBooks are unaware of how to change the MCC code inside a merchant account. This is a huge issue causing transaction funding delays. Please train you customer service reps on the process and advise on this thread of the steps to expedite the change.

    For example a 5399 MCC code is for a Misc general contractor and needed to be changed to a 5039 MCC code for a Construction Materials how is this process done? Customer service seems to have no idea on how to complete this step.

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