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QuickBooks Invoice Payments Portal

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How can we improve your experience paying invoices online?

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776 results found

  1. Optionally show basis for the sales tax charge

    I just got charged $7.70 "tax" which I assume is sales tax (on a $140 bill for cleaning services). I don't think cleaning services is taxable in Wisconsin, so would like your invoice to specify more detail.

    2 votes
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  2. Your receipt includes no date paid. This makes it qualify as nearly useless as a receipt.

    Include the date paid.

    2 votes
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  3. Let me be able to see my invoice without an error message that you can't download it.

    1 vote
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  4. recognize the early pay discount as payment in full and not as an outstanding balance.

    I claimed the $20 early pay discount, but the balance still shows a $20 payment due.

    4 votes
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  5. Add a field for extra payment for a "Tip"

    2 votes
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  6. Do NOT clear banking info fields when selecting 'Create an Account'

    The fields for entering banking information appear at the top of the form and are naturally entered first by the customer. But once 'Create an Account' is selected and a customer is redirected to create that account & returned to the payment screen, they find the banking info has vanished and must be re-entered.
    Either retain previously entered banking information between screens / steps OR place the 'Create an Account' link BEFORE the banking info fields.

    1 vote
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  7. Vendor gets email without customer information or invoice number. Payment gets misapplied!

    If you take the information like the customer name and invoice number and transmit it to the vendor, the payment will get applied correctly. Now they only see whatever I type in the name field. Please see attached screenshot. Invoice number is there. My name isn't related to their customer name.

    2 votes
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  8. Add a comment/notes field

    Just add a place to send a note to the vendor with payment of an invoice.

    5 votes
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  9. Invoice is WAY too large

    the invoice as presented is HUGE and takes up 3 pages, reduce the clutter down to 1 or 2 pages at most.

    1 vote
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  10. Receipt - Add note or service Date to it

    Add the note or the date of service to the receipt

    7 votes
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  11. Remember my info, like Amazon does

    1 vote
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  12. Make the PAID invoice a single download

    Instead of having to download the invoice to see detail, and the receipt to have a record of payment, enable a single download of the invoice marked paid.

    11 votes
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  13. Do not cache my account number on your website!

    Your website, which is not password protected, should NOT cache my account number. This is an obvious security flaw.

    2 votes
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  14. The receipt needs to have a date on it!

    Put a DATE on the receipt so I know when I paid it! This is really bad, guys. Makes this receipt almost useless.
    Also, it would be nice to have the work description on the receipt, not just the invoice number.

    4 votes
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  15. invoices should always show diagnostic codes, dates, name of client

    Documentation is generally inadequate on your general invoice form, and your receipts as well. I always need to keep very detailed records of expenses, in order to submit for reimbursement. Invoices and receipts should always show as much information as is available, including client name, dates of service, diagnostic code, name of service provider, address, contact info, etc. Too much info is far better than not enough. A receipt should have a PAID indication near the bottom.

    2 votes
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  16. Included a memo line for both the payer and the payee

    Included a memo line for both the payer and the payee

    7 votes
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  17. Please do not have your page default to "debit card"

    Please do not have your page default to "debit card" when all the info shown to enter is for a credit card.

    6 votes
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  18. fix date bug

    In the credit card expiration date field, if the user enters a digit 2 through 9, it should assume it's a one-digit month and move to the year field. For example, I just paid a bill, and my credit card's expiration date is 5/24. When I tried to enter that, it tried to interpret the month as 52, and it took me a couple of tries to figure out what it was erroring out. If it had figured out that if the first digit entered in that field was a 5, it meant month 5, it would have been more…

    1 vote
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  19. Offer a wire transfer option

    Offer a wire transfer option for amounts over $1,000

    2 votes
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  20. Fix form to allow copy/paste of account number

    It is a horrible experience that I cannot copy and paste my account number in the payment tool form. I can copy and paste the routing number, but not the account number? Then I have to hand enter it twice, increasing the time, and the chance for error? This is not a huge thing, but it is nonetheless unacceptable for me.Please call this a bug and then fix it.

    39 votes
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