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QuickBooks Invoice Payments Portal

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  1. 1 vote

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  2. Your damned form erases all entries if a user fills in all the information and *then* realizes that he wants credit, not debit. Sloppy code.

    And it's doubly sloppy code to NOT post the text box until after the user struggles to concisely explain the issue in what is apparently just a title box. How is the user supposed to know that a textbox will magically appear after he tries to explain the entire flaw in about 145 characters?! You must be hoping your customers are psychic.

    I know this sounds really harsh, but I've made my living designing and testing user interfaces for over fifty years, and I know my business. You have to think like a child, and have almost no preconceptions, to…

    1 vote

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  3. Retain account info while creating an accout

    After filling out payment info for an invoice and checking create an account, you should retain and fill in my payment info after I've created an account and returned to the invoice instead of making me retype it!

    1 vote

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  4. make the font on the receipt smaller so that receipt is only one page, not two.

    make the font on the receipt smaller so that receipt is only one page, not two.

    7 votes

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  5. Pay another invoice

    Create a third option after paying an invoice besides "Download receipt" and "Download invoice" that is "Pay another invoice". This would then take a user to their next invoice(s) to be paid.

    26 votes

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  6. 1 vote

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  7. Have a line for Memo/Notes:

    Act on the 206 suggestions and numerous votes for a Memo/Notes line on the payment form.

    28 votes

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  8. Reduce size of printed receipt.

    Receipt prints across two pages, so I have to reduce in print screen each time. Uses too much toner and paper. Or is it just me?

    1 vote

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  9. Put the information regarding what the payment was for, on the Paid Receipt

    It would help if you would put the information regarding what the payment was for, on the Paid Receipt. Right now, the details/comments of the work done, only shows on the Invoice. That way, I could just print out the paid receipt, instead of the invoice too.
    Thanks!

    1 vote

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  10. Expiration date entry should autoformat

    i had to guess the format, it should autoformat like most sites

    1 vote

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  11. Accept paste on the second account number field in bank transfers

    I read your 3/27/2019 response to someone else asking about this. If someone enters the wrong number in the first field, they're going to enter it wrong in the second field regardless of whether they paste or enter it by hand.

    You're penalizing the growing number of people who do things properly and use password managers. Or who copy/paste from a text file or Word document, which is nowhere nearly as secure. They paste the right number first time and every time. Your decision is unnecessarily INTRODUCING the possibility of errors for us.

    47 votes

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  12. frank@greatcoaches.org

    Put credit card first instead of debit card on the array of options listed across the top of the invoice.

    1 vote

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  13. When you make the deposit have a summary client name and dates and times needed.this invoice says nothing except 100.00 was taken

    This invoice is unacceptable. I want to know that my correct date and time have been held. Please advise upon receipt.
    Thank you,
    Christine Thurston Date December 5,2020 @5pm

    1 vote

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  14. Final step confusing

    ... download receipt / download invoice are only options ... I want to know if the transaction was successful and THEN just quit ... hesitant to quit the process with only those two options

    1 vote

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  15. 1 vote

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  16. We NEVER pay our billed invoices late. We have not received ANY invoice from you.

    We’d prefer a mailed invoice. Thanks. Your work is greatly appreciated.

    1 vote

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  17. Have a line on the billing where I can indicate who I am asking to reimburse it

    If I have 20 tenants, I do not know who I should charge for the service without a line where I can indicate who is to reimburse me for your service. The address does not always have enough information to distinguish the individual responsible for this bill

    1 vote

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  18. 2 votes

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  19. Don't mess with paste

    Please do not disable paste for the second entry of account number. This is:
    1) super annoying and a really crappy UX
    2) more error prone because most folks have these stored in a secure password manager anyway (a better solution would be to disable copy of the original if you think that is really what folks will do)
    3) easily worked around with some javascript in the console or add-ons like Don’t F*ck with Paste

    29 votes

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  20. Show the billing cycles on the bill so we can see which months and how many trash cans we are paying for.

    Show the billing cycles on the bill so we can see which months and how many trash cans we are paying for.

    1 vote

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