E-mail the invoice before the reminder one day before it is due. One day's notice with a threat of cutoff is not right.
My first notice of an invoice should not be the 'reminder' invoice that my service will be cut off in one day without receipt of payment. If you cannot send the initial invoice, provide an alternative automatic payment method. It must be one or the other...or I am going back to seviernet despite your two-year contact.
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Lee Hendrick
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