Skip to content

JR

My feedback

1 result found

  1. 4,327 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    JR commented  · 

    I don't write checks ever. I mean, c'mon... welcome to the third decade of the 21st century! Making a payment via bank transfer is like writing a check, expect since I don't write checks I don't have my bank account and routing number info handy. I logged into my bank app on my phone to retrieve my acct/routing info. Even my bank is reluctant to give that info to me without answering more authentication questions and going through another 2FA process. Now, if my bank is being cautious to give me the info to my own account, why shouldn't I also be cautious about doing a bank transfer? Yet, QB allows the merchant to force a bank transfer payment option on their customers and expects us to hand that info right over in order to get paid? Looks like I need to tell my merchant to invoice me a different way if they expect to get paid. But, I'll tell you exactly why the merchant expects payment via bank transfer... it's because the merchant doesn't want to get stuck with the cost of doing business with a credit card transaction. So, yeah, QB is very flexible with their customers — the merchants — and doesn't care about the consumer — the merchant's customers. It's not about us. So, memorize your bank account and routing info, people. We're kinda screwed here. I guess the alternative is to find a different merchant to provide the same service with more flexible payment options.

Feedback and Knowledge Base