Joseph Moore
My feedback
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Joseph Moore
commented
Sounds like one of those headaches that shows up right when you least need it. I’ve had payroll updates trip me up before, and calling their support line saved me a ton of time. If things keep glitching, I’d jot down the exact error codes before calling 1-800-223-1608 so you don’t end up going in circles. Saved me a bunch of back and forth.
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1 vote
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Joseph Moore
commented
If they want folks to weigh in, it might help to make the sign-in step a little smoother. I’ve seen a lot of people bounce the moment they hit a login wall. A quick note about why signing in matters could also calm nerves, since support pages sometimes feel sketchy if a phone number pops up without context. Little tweaks like that can make the whole thing feel more user friendly.
Sounds like one of those headaches that shows up right when you least need it. I’ve had payroll updates trip me up before, and calling their support line saved me a ton of time. If things keep glitching, I’d jot down the exact error codes before calling 1-800-223-1608 so you don’t end up going in circles. Saved me a bunch of back and forth.