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Richard Frazier

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    Richard Frazier commented  · 

    Sounds like one of those headaches that shows up right when you least need it. I’ve had payroll updates trip me up before, and calling their support line saved me a ton of time. If things keep glitching, I’d jot down the exact error codes before calling 1-800-223-1608 so you don’t end up going in circles. Saved me a bunch of back and forth.

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    Richard Frazier commented  · 

    I ran into the same thing a while back and what helped me was keeping the setup as simple as possible at first, then adding extra stuff once I saw how people used it. Testing the flow on a phone made a big difference too, since most folks tap through pretty fast. If the gateway offers logs, those can save your skin when something acts up.