Skip to content

Quick Help

My feedback

1 result found

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Quick Help commented  · 

    Suggestions for Enhancing QuickBooks Mobile on iOS and Android
    QuickBooks Mobile on iOS and Android is a powerful tool for on-the-go financial management, but there’s always room for improvement. Here are several suggestions that could significantly enhance the user experience:

    1. Improved Bank Sync and Error Resolution
    One of the biggest frustrations for users is syncing issues with bank accounts. A common related issue is Quicken https://quickadvisorshub.com/error-108-in-quickbooks/ which occurs when there's a message or alert on a financial institution's website that blocks data from being downloaded into the app. Although this error is specific to Quicken, similar sync disruptions can occur in QuickBooks Mobile as well.

    Enhancement Suggestion: Implement a built-in notification system in QuickBooks Mobile that alerts users of such issues and provides direct links or guidance to resolve them quickly, rather than leaving users in the dark.

    2. Expanded Reporting Capabilities
    The desktop version of QuickBooks allows for deep, customized reports. Bringing more of those features to mobile, such as cash flow summaries, budget vs. actual, and profit & loss filters, would help users make faster, informed decisions on the go.

    3. Offline Access with Sync-on-Reconnect
    Mobile users often work in environments with limited or no internet access. Allowing limited offline access (such as viewing balances, previous invoices, or adding expenses) that syncs when reconnected would greatly improve usability.

    4. Enhanced Receipt Scanning and AI Categorization
    The current receipt capture feature is useful, but could be smarter. Adding AI-powered categorization that suggests expense types and vendors based on receipt content would streamline expense tracking even further.

    5. Customizable Dashboards
    Allow users to configure their home dashboard to show KPIs or features most relevant to their business (e.g., overdue invoices, account balances, mileage tracking, etc.).

    6. Push Notifications for Critical Alerts
    Push notifications for failed bank syncs (similar to Quicken Error 108 alerts), overdue invoices, or low balances would allow business owners to take quicker actions without constantly checking the app.

    7. Integrated Chat Support
    In-app support via live chat or AI assistant would improve response time for troubleshooting and account management issues, especially valuable when encountering syncing errors or authentication problems.

    Final Thoughts:
    QuickBooks Mobile is already a solid extension of the desktop platform, but by addressing syncing errors (akin to Quicken’s Error 108), improving offline functionality, and leveraging smart automation, it could become an indispensable tool for small business owners and freelancers alike.

Feedback and Knowledge Base