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James Snell

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4 results found

  1. For pity sake, don't clear all the card info if the user changes from debit to credit!

    1 vote

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    0 comments  ·  QuickBooks Invoice Payments Portal  ·  Admin →
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    James Snell shared this idea  · 

  2. Downloaded receipt name needs vendor, invoice, and date

    4 votes

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    2 comments  ·  QuickBooks Invoice Payments Portal  ·  Admin →
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    James Snell commented  · 

    Plainly you've done no usability testing, or you would not have released this poor design feature. How is it that usability testing is not part of your web design process? Also, multiple users have posted similar suggestions, yet you haven't fixed this problem. Why not?

    James Snell shared this idea  · 

  3. Make it so the "Post idea" button works after signing in. As of now, clicking it produces no response, and the user has to start the process

    2 votes

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    1 comment  ·  QuickBooks Invoice Payments Portal  ·  Admin →
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    James Snell commented  · 

    Plainly you've done no usability testing, or you would not have released this poor design feature. How is it that usability testing is not part of your web design process? Also, multiple users have posted similar suggestions, yet you haven't fixed this problem. Why not?

    James Snell shared this idea  · 

  4. Make it so changing the selection from debit to credit doesn't clear the rest of the form, making it necessary to re-enter all the info.

    2 votes

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    1 comment  ·  QuickBooks Invoice Payments Portal  ·  Admin →
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    James Snell commented  · 

    Plainly you've done no usability testing, or you would not have released this poor design feature. How is it that usability testing is not part of your web design process? Also, multiple users have posted similar suggestions, yet you haven't fixed this problem. Why not?

    James Snell shared this idea  · 

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