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Robert Owens

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  1. new invoice layout

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    4 comments  ·  QuickBooks Invoice Online Checkout  ·  Admin →
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    Robert Owens commented  · 

    It is imperative we have our old style invoice template back. This new style does not work. We have been online with customer support for several hours today explaining the details why the new invoice template does not work for us. They suggested we send this feedback. We are unable to create invoice, make changes like we use to. Our major accounts like GSA Advantage requires us to send them quarterly sales reports. So all Government orders / invoices must be under one profile so we can send them the reports. We have to be able to have multiple customers under one profile and all the customer information is always different. We can not do this with the new style template. We need to easily make the changes and edit customer information quick and easy like it use to be. Shipping info, tracking info, different Government agencys, phone numbers, room numbers. The new stlyle temple doesn't allow for us to do this. We would have to change the customer profile for every order. It just doesn't work. We must have the ability to use the old style invoice template. Right now our billing dept is we completely shut down because of the invoice template change. The new invoice template does not allow us to create invoices with all info that is needed. It just does not work for us. Please switch us back to the old style as sson as possible. We are done for if you don't..

    Robert Owens supported this idea  ·