As a small business owner who offers mobile RV repair services, I rely heavily on QuickBooks Online (QBO) to manage my estimates and invoices. I run https://nearmerv.com, where I provide mobile RV repair, help people sell their RV, and offer a curated list of class A motorhomes for sale, class C RVs, and 5th wheel campers for sale.

My business is mobile. That means my pricing changes based on where my customer is located, how far I need to travel, and what kind of service I’m offering on-site. But here’s the problem: QBO Estimates don’t currently let me easily customize mobile service charges by location.

What I Need from QBO Estimates

I’d love to see QBO introduce a feature where I can:

Add a “mobile service fee” field to my estimates

Set pricing dynamically based on mileage or zip code

Build in travel charges without manually editing each estimate

Save preset tiers (e.g., 0–10 miles = $25, 11–20 miles = $50, etc.)

Right now, I have to create a custom line item each time, and that slows me down. It’s a hassle when I’m managing dozens of customer requests, especially since I’m often on the road or working onsite.

Why This Feature Matters to Businesses Like Mine

For mobile service businesses — not just RV repair but also plumbers, HVAC techs, mobile detailers, or mechanics — travel time is part of the cost of doing business. And it’s something that customers understand, as long as it’s communicated clearly and consistently.

QBO is already a great tool for managing invoices and expenses, but without smart estimate tools that reflect real-world mobile pricing, it creates more work for us — and opens the door for errors.

I’ve even had customers question inconsistent service charges because I forgot to adjust the travel cost manually. A built-in, automated structure would solve this instantly.

This Would Improve My Customer Experience

My customers rely on fast, accurate quotes. Whether they need help fixing a class C RV at a campsite or want to sell their RV from their driveway, they expect me to show up — and show up with a clear price.

A feature like this would allow me to send accurate, professional estimates within minutes, not hours. It also makes my business look more transparent, which builds trust.

The Business Benefit for QuickBooks

Let’s be real — small businesses like mine make up a huge portion of QBO users. If you make estimates more customizable for mobile service providers, more of us will stick with QuickBooks and recommend it to others. We’re always looking for ways to work faster and look more professional.

This is a simple improvement that would make a big impact.

Final Thoughts

I hope the QBO team considers this feature request seriously. I know I’m not the only one who needs this. If you run a mobile business — whether you’re offering mobile RV repair like I do, or any on-site service — having smart estimate options can save you time, reduce errors, and improve your customer experience.

If this feature would help your business too, support the idea on the QBO Feedback Forum.