One use case for DaaS that doesn't get discussed enough is contact centers and BPO environments — where you have high user turnover, BYOD requirements, and the need to provision/deprovision desktops rapidly.

Anunta has several case studies in this space (they've done deployments for BPO providers, including a 40% faster call resolution outcome for a public sector agency). Their model handles rapid onboarding, BYOD, and full endpoint management in one package: www.anunta.com
Anyone here managing VDI for a contact center environment? What's your approach to rapid provisioning and deprovisioning?

Visit Us: https://www.anunta.com/solutions/daas/