Email Template for Invoices not working properly
We have two company names that invoices are sent out for. Prior to latest update, invoices would default to "co1" and cc "co1"'s email address on the invoice that was being sent. We would use the customize button and select "co2" for our other company. Once we did that the system would populate the email with the correct logo for "co2" and would automatically cc the correct email address for "co2" With the latest update I can change the logo using the "design" button but this doesn't correct the email address to match the company.
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Coleen Dornfeld commented
I spoke with support on this and they were unable to assist. We cc all of our invoices to a company email box along with the customer. Previously, the system was able to determine if the email should go to our co1 email address or our co2 email address The system default now seems to be that everything is cc'd to co1.