5713 results found

1. Loading time is aweful!!!!! Just spinning and will not load.

   Loading time !!! Will it ever load to make oayment. Have tried numerous times in the past hour!!!!🤔

   4 votes

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   Not at all You must login first! Important You must login first! Critical You must login first!

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2. Answer questions in a timely matter would help immensely

   Have someone monitor the site more closely

   1 vote

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3. Receipts

   You issued a receipt to me without taking funds. Now I have to pay extra for the company's bank fees. I don't have time to call my bank and prove that this software is not taking payments.

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4. Automated Recurring Payments

   I don't want to have to remember to pay each month. I want to approve for the payment to be made each time it comes out.

   12 votes

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5. It would be great if it opened do I could pay my bill in time and avoid late charges!!!!

   Fix your program...PLEASE

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6. The button to pay did not work

   Make the pay button work. It does not work today

   2 votes

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7. By actually being able to pay
   1 vote

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8. Keep info so I don’t have to I put it every time

   Can’t pay.

   4 votes

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9. Keep info so I don’t have to I put it every time

   Remember info so I can pay quicker without looking for my checkbook.

   5 votes

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10. The previous way you sent invoices was FAR better. Unable to pay this way, wont load!
    1 vote

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11. Wait time has been several minutes. Does this work?

    I need it to load

    1 vote

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12. Payment options won’t load

    The green circle just spins and spins. Nothing ever loads to move forward with payment. I’ve been trying to pay and invoice for weeks now! I’m sure the merchant is not happy with this service.

    5 votes

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13. Fix your mobile site, no where to enter account numbets

    The sections to enter bank account and routing numbers are not showing up on your mobile site. I have to tell it to open in chrome and then request the desktop site for these sections to show up. I have over 200 customers who pay on their mobile who don't understand how to request a desktop site. PLEASE FIX THIS!!!!

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14. Fix your mobile site, no where to enter account numbets

    The sections to enter bank account and routing numbers are not showing up on your mobile site. I have to tell it to open in chrome and then request the desktop site for these sections to show up. I have over 200 customers who pay on their mobile who don't understand how to request a desktop site. PLEASE FIX THIS!!!!

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15. The opportunity to pay more than what is invoiced

    The opportunity

    2 votes

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16. Id like to be able to open the bill. It wont open.

    Make adjustments on your end so the site will open. I tried several different days and times. My phone is working fine.

    1 vote

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17. updating personal information

    I want to change my email address. I can't find anywhere to update my personal information

    1 vote

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18. If it worked would be great!

    It never worked 😣

    2 votes

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19. It doesn’t take the information half the time, I have been trying to pay for 8 days, kept saying it didn’t take Master Card
    2 votes

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20. This online portal is not working

    Portal does not work

    2 votes

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