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QuickBooks Invoice Payments Portal

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How can we improve your experience paying invoices online?

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13915 results found

  1. Ever file an amended tax return?

    I had to recently. It really brings out the worst in the IRS/Government. in a word S L O W AF.

    Its quite a penalty for making an error.

    1 vote

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    2 comments  ·  Payment Method  ·  Admin →
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  2. People have been asking for at least 4 years that you don't disable copy and paste

    It should have been obvious to you that copy and paste is far more accurate than typing a number. So your passive aggressive move of not allowing user to paste account numbers is both causing frustration and leading to more mistakes.

    2 votes

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    0 comments  ·  Admin →
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  3. Do something about the feedback

    I can't count how many people complain about not being able to copy/paste account numbers into the form, but it's still not working.

    2 votes

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    0 comments  ·  Form  ·  Admin →
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  4. Being able to call and speak on the phone with a customer service person,(PS: NOT a AI system)

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  5. We need to be able to alter the payment amount.

    We need to be able to alter the payment amount so we can pay in advance if desired.

    1 vote

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    0 comments  ·  Scheduling Payment  ·  Admin →
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  6. Add Zelle or Cash App options

    1 vote

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    0 comments  ·  Payment Method  ·  Admin →
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  7. Eliminate CVC requirement on saved cards

    If I've already saved a validated payment method in the past, don't make me re-enter the CVC code.

    PCI/DSS requirements don't allow you to save the CVC code, but that doesn't mean you must require manual entry on each transaction. If an initial payment with CVC has gone through and the card is saved, allow subsequent payments on that card without the CVC. You should only require CVC on the first transaction when the saved card number or expiration changes.

    2 votes

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    0 comments  ·  Paying Outstanding Invoice Balance  ·  Admin →
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  8. Your system don't accept CashApp Card Payments, very inconvenient

    This system declines CashApp card payments (either debit card transactions or credit card transactions). The system states: This payment was declined due to unusual activity

    1 vote

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    0 comments  ·  Admin →
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  9. Please insert Billing Company name as first name in Subject Line so email does not look like spam

    Email currently looks like spam, and on many email systems, cannot see far enough into email subject line to see it is at all relevant to me.

    Current email subject:
    Invoice ####-####-# from [insert long name here long name] dba [billing company]

    Consider:
    [billing company] Invoice ####-####-#

    Don't even need to mention the "from X dba" aspect in the subject line, that can be in the email body, covering legal requirements, while the subject line points me to knowing who the bill ITSELF is from immediately. That is most important to getting a bill paid: a user knowing they RECEIVED…

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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  10. Create an option for showing invoice and payment History for Customer making the payment.

    Create an option for showing invoice and payment History for Customer making the payment.

    3 votes

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  11. Please use a HTTPS secure site. Right now it comes up as an insecure website.

    Please use a HTTPS secure site. Right now it comes up as an insecure website. THe computer blocks it and it's insecure to be sharing money and sensitive banking information over insecure website.

    21 votes

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    0 comments  ·  Emails  ·  Admin →
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  12. auto pay

    ADD AUTO PAY!!!! WTF.

    7 votes

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  13. Set Up AutoPay for our Clients!

    There MUST be an easier way to set our clients up on automatic recurring payments as a service for them. Also, a payment authorization form!

    3 votes

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    0 comments  ·  Scheduling Payment  ·  Admin →
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  14. Show customer address or info before paying to make sure address is correct

    1 vote

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    0 comments  ·  Admin →
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  15. You should ask your customer about the service we received. Your service is TERRIBLE. Employees (2) lied to me, project manager no-showed &

    You should ask your customer about the service we received. Your service is TERRIBLE. Employees (2) lied to me, project manager no-showed & didn’t call. Workers marred my walls and didn’t attempt to erase or paint over huge black marks. Kept my house key more than a week after mitigation complete. Took 3 days to get key back after I called. TERRIBLE.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. allow for posted dated payments and automatic payments by credit card

    allow for posted dated payments and automatic payments by credit card

    3 votes

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    0 comments  ·  Scheduling Payment  ·  Admin →
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  17. Allow PayPal as an option so I wouldn't have to dig out my checkbook to look up routing number, account number, etc.

    PayPal is a fairly universal payment method, and it would be preferable to needing to enter routing and account information to make a payment.

    1 vote

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    0 comments  ·  Admin →
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  18. Accept Credit Card Payments

    1 vote

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  19. browser

    I am no longer able to pay on my default browser (Mozilla Firefox).
    I had to use Google Chrome. Can you please remedy this?

    2 votes

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    1 comment  ·  Admin →
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  20. Use Venmo or Paypal to pay

    1 vote

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