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QuickBooks Invoice Payments Portal

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  1. Correct the conflict with AOL Acct holders. The invoices are not received. Your tech support team is aware of this ongoing issue.

    Apparently several AOL account holders for our merchant cannot receive the invoices. The email address of the merchant via intuit/quickbooks is not blocked or filtered by spam. This problem began several months ago. Our merchant tried a different AOL address which allowed the invoice just once. I had a lengthy call with your tech customer support folks. She said they were aware of this issue and would make its correction a priority. It’s been a month and I still cannot receive the invoice. Neither can my husband at his AOL email address. I just reactivated an old AOL account and…

    2 votes

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  2. Make email confirmation of payment mandatorily required by the billing party or at least be the defualt setting.

    Email confirmation of your QuickBooks bill pay should be required by the billing party or paying customer should have the option on every invoice to indicate send me email confirmation and to what email, and this setting should be saved. It is really nasty to the consumer that apparently the billing party can turn off email confirmation. Small sometimes nefarious local businesses is where lots of little petty ripping off takes place by accident or on purpose. Don't you read the news? Get with it QuickBooks, this is the 21st century and consumers need all the real conveniences and protections…

    2 votes

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  3. send a copy to my email

    Please send me a copy of my receipt so I have a record that the bill has been paid

    2 votes

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  4. Make the sender's name the merchant, not "Quickbooks"

    Send invoices from the Merchant's email, or put merchant's name in the subject line so one can tell it's not spam and who it's from at a glance.

    2 votes

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  5. email paid recpt back to customer - similar to pay pal

    email paid recpt back to customer - similar to pay pal

    2 votes

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  6. When I click on an invoice link, please recognize I have an account already and take me straight to login.

    When I click on an invoice link, please recognize I have an account already and take me straight to login.
    Also, the link/text to login is way too small!

    2 votes

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  7. Give me an easy option to print

    How about an option to print

    2 votes

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  8. Please always use the same return email when you send bills

    That way it is easier for me to find!
    Thanks,
    Carol

    2 votes

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  9. Email the receipt once completed

    I didn't receive a payment completed email with the receipt.
    This would be helpful.
    Thank you!

    2 votes

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  10. I would like to be able to receive a receipt by email

    I would like to be able to receive a receipt by email

    2 votes

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  11. I would feel safer if there were a payment link on groundsolutions website rather than paying through an email which could possibly be fraud

    I would feel safer using a payment link on groundsolutions website rather than clicking on a link in an email which could possibly be fraudulent.

    2 votes

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  12. Provide option to email receipt and/or invoice to our home email address

    Provide option to email receipt and/or invoice to our home email address

    2 votes

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  13. To remove quickbook URL from email invoicing.

    I don't understand why must we advertise QuickBooks when we send out an email invoice. The email address is a quick book address. We are paying for this service so we should be under no obligation to advertise on your behalf and at our expense.

    2 votes

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  14. Send invoice/bill sooner.

    Please send an invoice earlier. I have been waiting for it since 12/10/20.

    2 votes

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  15. Make sure you have correct running balances each invoice

    If I owe money from the previous month - include that to the present invoice! Presently, it isn’t being that way for me. My statement will say that I owe for the month and that’s entered as my balance owed - which is incorrect because I didn’t pay last months payment. So the correct balance should be twice the monthly payment owed. Accounting 101! Thanks!

    2 votes

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  16. its perfect for me

    it was perfect for me

    2 votes

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  17. 2 votes

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  18. Invoice number in email subject line

    I receive multiple email invoices from same vendor. With each property repair, he sends an invoice, which is great. However much easier to find and deal with if the invoice numbers are in the subject line. The subjects are all the same...."Invoice from company name".
    Thanks!

    2 votes

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  19. Receive emailed recepts

    I received email receipts when I paid an invoice until August, 2020. Now I get no confirmation.

    2 votes

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  20. Include line that references Service Date

    Include a line on the invoice that references the service date.

    2 votes

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