QuickBooks Invoice Payments Portal
781 results found
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STOP DEFAULTING TO DEBIT!
What is wrong with you people? Defaulting to DEBIT? Maybe for some, but not for most. How about this: You don't default to ANYTHING, thus allowing people to MAKE A CHOICE of their own volition instead of forcing them into the WRONG CHOICE!
Seriously bad programming. Do better.
1 vote -
Include member's name
Add a "Member Name" form field. Sometimes the cardholder is not the one paying for membership and is paying for someone else.
1 vote -
2 votes
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Enable Autofill for Invoice Description Field
Using Bundles I am able to generate an invoice which invisibly tracks 5 levels of commissions (expense and liability) on partially paid invoices.
I have over 100 different commissionable entities and currently MANUALLY enter the entity into the Description field. I would request that you make this field available to autofill.
1 vote -
Remove paste restrictions on the account number
I have my routing and account number in a Google Doc for a situation like this when I pay from my account. There's no option to paste the account number in the second field. I keep those numbers so I can easily copy/paste them without a need to type them manually which causes mistakes in the first place. If this is a way to reduce the number of mistakes you accidentally made it more error prone by forcing me to put the number manually.
Regards
53 votes -
add payment amount to invoice amount for receipt
add a payment amount with the invoice amount.
1 vote -
3 votes
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Customer email/address on subcustomer invoice
When I bill a subcustomer (even with "bill with parent customer" marked), I have to manually enter the email and mailing address of the customer. This should autopopulate unless edited otherwise.
3 votes -
Include a field where customers could tell you WHEN they want maintenance.
Schedule Maintenance
1 vote -
2 votes
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You could require an answer to "Debit" or "Credit" before filling in card info.
The form resets when a user switches card type – "debit" or "credit". Then they have to re-enter info. You could require a "debit" or "credit" choice prior to card info so that an oversight mistake is less likely.
2 votes -
Contact information should be on the invoice
The complete vendor contact information should be on the invoice, this will expedite issue resolution
3 votes -
On my Android phone, entering the credit card number, the cursor kept switching back, screwing up the number. Long-standing issue, persists.
Does anyone read these complaints? On Android phone (at least, maybe iPhone too), credit card input has been screwed up for at least months, maybe years. How about addressing the issue?
1 vote -
Please provide an accurate invoice upon completion of service. I only received a work order and no additional paperwork.
When the techs finished service I had to ask for a paper invoice. They could not provide one for me with the amount that we would owe.
2 votes -
The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee'
The invoice should show the specific dates, i.e. 5-1-22-to 5-31-22, not just 'monthly fee. Thank you.
4 votes -
Clearer invoicing
My wife and I have been Alpine Springs customers for about two months. In that time, we've gotten perhaps six 5-gallon bottles. The service has been fine, but we received our first invoice this evening. It was only for two bottles and was purportedly a reminder for an invoice that was due two weeks ago. I paid promptly, but still don't know where our account stands or what other invoices may be unknowingly delinquent.
2 votes -
Put a Done button on the payment receipt page. Eliminates ambiguity.
There are 3 actions available. Two had options: receipt or invoice.
The third, implied, is "close the page because you're done". Every action on a page should have a control related to that action: that's basic UI design.
2 votes -
Do not clear fields when switching between debit and credit
Sometimes I forget to click credit first and when I do, it clears out the entry fields. So then i have to reenter the data. Alternatively, force the user to choose the payment method first, and then show the fields.
3 votes -
Include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information.
If you can somehow include Phone number and customer email on the invoices. Also give the option to include the notes from customer intake information in the customer data base when customers are input into the system. For example: When putting an estimate or invoice together, we have to back out of the invoice, go into customer info and copy and paste information and go back into the invoice. The customers information is usually input at time of appointment booking. I don't create an invoice until day of service. Having to back out of estimate or invoice to copy and…
2 votes -
display the date of payment in addition to the other information listed on the screen after confirmation of payment.
display the date of payment in addition to the other information listed on the screen after confirmation of payment. The screen displays the amount paid, who its paid to the payment mehod, auth ID due date, invoice amount and total. a screen shot of the info with the date paid is easier on a mobile phone than downloading the receipt or invoice.
3 votes
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