Change "from" email to MY email address for invoices
I want my invoices to come from MY email address, not some Intuit email address. My customers are not receiving my invoices because of this. What a huge problem! Constant Contact can do this, I expect Quickbooks to be able to do this. I'm on the verge of canceling my service over this.
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Luc commented
The reason this is critical for us is that our invoices are sent to an Accounts Payable system. These systems require us to register our organization. I can't register our organization with a 3rd party email address. Our client might have a dozen vendors invoicing through Quickbooks and the system can't recognize which organization the invoice comes from when the "From" email has an intuit/quickbooks email domain.
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Integrated Services (Group & Events) commented
QB Desktop has this handled properly.
Emails going to customers from a Quickbooks default address causes several issues:
1. Invoice goes to SPAM
2. If we type in the recipient's email incorrectly, we will never receive the error message because it will return to QB who will not notify us.
3. The option of using a GMAIL account as the 'from address' is COMPLETELY unprofessional. Businesses use their name as their email, not GMAIL. That makes the client and their server look for another email address to receive correspondence and may still end up in SPAM as a result.
4. The invoice is NOT in our business email as a sent item so that it can be re-sent to the customer in the event that they need to see when it was originally sent.