With all the suggestions for paypal, why do you still not have it

Quickbooks does not allow you to turn off Paypal as an options when people pay an invoice online. And yet it is broken! Paypal payments through QBO come in with NO NAME ASSOCIATED with the payment. It's broken. Fix it. I've had several QB employees now tell me this is a Paypal issue, but it is not. That's a lie and it's disingenuous. QBO has a programming issue where it is unable to associate the payer's name with the payment, even though the invoice has the payer's name. But QB wants to blame Paypal for their own issues.

Every single time I get a payment or batch of payments where someone has paid with Paypal, there is no name, and QBO can't properly match the payment. This is poor programming, and poor customer service.