This really is a necessity. I've had to re-write our email template to account for the fact that the customer is still unable to just pay the balance on the statement. I then have to go into each customer's account to select past due or partially paid invoices and resend them with the statement. I have to go through over 1,000 customers to do this on the 1st of every month. It takes my undivided attention to do this and takes more than half a day. Then, by sending them in bulk like that to one email address, they won't all be received on the customer's end because some accounts believe them to be spam. It's absurd. PLEASE FIX THIS.
This really is a necessity. I've had to re-write our email template to account for the fact that the customer is still unable to just pay the balance on the statement. I then have to go into each customer's account to select past due or partially paid invoices and resend them with the statement. I have to go through over 1,000 customers to do this on the 1st of every month. It takes my undivided attention to do this and takes more than half a day. Then, by sending them in bulk like that to one email address, they won't all be received on the customer's end because some accounts believe them to be spam. It's absurd. PLEASE FIX THIS.