Skip to content

Aaron Huffman

← Customer Feedback for QuickBooks Online

My feedback

1 result found

  1. Undo reconcile

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  QuickBooks Invoice Payments Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Aaron Huffman commented  · 

    Every Accountant I've ever worked with has had to be held by the hand and walked through this by me in order to be able to undo the reconciliation. Many companies I've worked for do not have an Accountant User because their accountant is not a strong Quickbooks user. Strong understanding of Quickbooks is not, and should not, be a primary consideration in picking an Accountant. The fact that QBO Support can't even help me is just salt in the wound.

    I have yet to encounter a single individual who does not despise this technical flaw. And that includes Users, Accountants, and Intuit Support staff.

    I have had to deal with this issue nearly a dozen times in the past few years for multiple companies, and every single time it's a headache. Especially since some reconciliation issues were caused by QuickBooks itself suffering a technical error, and then they can't fix it.

    Aaron Huffman supported this idea  · 

Feedback and Knowledge Base

(thinking…)