Charged Twice because of lack of confirmation layer while accepting payment for the Customer Invoice
Hello,
I wanted to address a concern regarding accounts receivable. When closing an invoice after receiving a payment from a customer, if I select ACH or Credit Card as the payment method and the customer’s ACH or Credit Card details are saved in QBO, the system automatically charges them.
To prevent unintentional charges, there should be an additional confirmation layer. For example, QBO could prompt the user to enter a password or PIN before processing the payment using saved ACH or Credit Card details. This would ensure an extra level of security and control over transactions.
Thank you for considering this!
Best regards,
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